Berg & Spa Hotel Gabelbach

Der Empfang am Anreisetag, so gegen 15:00Uhr, war sehr freundlich. Gleichwohl die Dame beim Kaffee und Kuchen, welchen es bei dem herrlichen Wetter auf der Wiese gab. Gute Idee. Das Zimmer war auf den ersten Blick sehr gut. Bei genauerer Betrachtung mussten wir feststellen, dass das Bettlaken ein Loch hat, die Zimmertür zu reinigen, fehlgeschlagen ist, deutliche Putzspuren vohanden sind. Ebenso sollte der Abfluss im Waschbecken im Zimmer, sowie auf den Toiletten im öffentlichen Bereich, gründlich gereinigt werden. Die uns am ersten Abend gereichte Speise - Kalbsleber - war sehr hart und sehnig. Am letzten Abend fiehl die Wahl auf das Lachsfilet mit Süsskartoffelpürree, welches nur lauwarm war. Die Kommunikation mit dem Gast sollte deutlich verbessert werden, gleichwohl die Freundlichkeit einer Mitarbeiterin im Restaurant sowie beim Frühstückssservice. Lobenswert ist hier der SPA-Bereich zu erwähnen. Das Personal ist sehr kompetent und sehr sehr freundlich. Wir hatten uns so auf die Auszeit gefreut!!!!!

We really liked it and everything went well.

Very friendly and competent staff!!! Always happy to come back!

Perfekter freundlicher Empfang an der Rezeption. Einwandfreie und gute Erklärung über alle Angebote hier im Hotel. Schöne und geschmackvolle Zimmer. Das Personal ist sehr freundlich und hilfsbereit. Die SPA Abteilung mit Schwimmbad, Sauna und Massage ist ein Erlebnis. Das Restaurant bietet leckere Gerichte an, die angebotenen Getränke sind umfangreich. Wir haben uns hier außerordentlich wohlgefühlt.

We had booked 5 days in a superior double room because the photos on the hotel's homepage and the reviews on TripAdvisor were promising. So we arrived with great expectations, but unfortunately left with mixed feelings. First the good: The staff is very friendly, the breakfast left nothing to be desired, the sauna area is enormous, the beds are comfortable and everything is very clean. We were dissatisfied: It was only when we checked in that we realized that our room was not in the historic building shown everywhere (there are only suites here), but in the outdated annex from the post-reunification period. The superior double room (under the roof, you have to like sloping ceilings) is very simple and annoyingly impractical: the sleeping area is very small due to the subsequent installation of a shower in the bathroom, and the reading lamps on the bed are mounted in such a way that you hit your head on them , the seating area was uncomfortable, there was no fridge and there was only minimal storage space in the bathroom, which was obviously designed by craftsmen and was cold when we arrived. In the “vital area” of the sauna we missed a bowl of fruit. We were really annoyed about the full body massage. It took place in an oversized, carelessly furnished and, above all, cold room, where we had to lie on our stomachs for 55 minutes despite being asked. After having dinner twice, we avoided the restaurant, which was evocatively named "Hirtenwiese" but was nevertheless furnished in an anonymous, uniform style, preferring to enjoy the local cuisine in Ilmenau, Gotha and Arnstadt. At breakfast we were surprised that dairy dishes, cheese and juices were served so cold that you basically couldn't taste anything. Maybe these are all just small things, but overall they are not appropriate for a hotel with this standard and price. What left us really disappointed was that the owners had no knack for design (see above). It fits that the entrance stairs are currently being rebuilt in the style of an allo**ent garden with cheap concrete blocks (porphyry is typical for the area), the meadow in front of the hotel is filled with countless stalls and the new parking lot is completely without trees or other plants (while the only wall decoration is in the room is a poster that encourages the guest to act ecologically). A pity!

After making a telephone inquiry in advance, we were told that you could come for ice cream until 6 p.m. When we wanted to eat ice cream there at 5:30 p.m., there was no ice cream for us, the kitchen supposedly didn't have any 🤨, it would be us via phone. We were given incorrect information and we left without stopping - the trip/trip was free and very annoying

Friendly arrival with a coffee offer on the lawn in front of the hotel. Rooms very clean and friendly! Super nice service and explanation in the wellness area with wonderful peace and good food. Breakfast buffet had everything you could want

The hotel is located in a wonderfully scenic area. Goethe could not yet enjoy the advantages of the hotel and stayed overnight 1.2. km from the hotel in a wooden hut. Our stay, on the other hand, was very comfortable, tastefully renovated rooms, modern and cozy restaurant, very large swimming pool, inviting outdoor railing and a breakfast buffet that left nothing to be desired. The service staff "on site" was very friendly, helpful and tried to compensate for the small disappoin**ents about the decisions in the "background" that affected us but were not discussed and explained with us. But we hope that the team development will improve and we will be happy to stop by again.