Ilot Maitre Hotels with Airport pickup service

We arrived by water taxi from Noumea, it takes around 30 minutes. Lovely journey. Place on arrival looks like paradise. The whole resort is owned by Double Tree Hilton exclusively. There’s nothing else in the island except the resort and a beautiful beach with turtles and sea creatures. The little bungalows are adorable, some in the water, others on the resort. On arrival, whilst I was waiting to check in, I had a great massage in the spa by a Thai girl. However, the service is lacking, and the food was pretty diabolical, which is such a shame because this place is Paradise.

A perfectly situated hotel opposite the only beach open in Noumea (rest closed due shark attack). A 24 hour check in desk staffed by very pleasant and obliging women. Close to many resturants, and commuter bus to downtown Noumea. We booked a balcony room and delighted in watching the passing parade.

Although there were always long queues to check in and no air-con at the reception, the staff was friendly and 'try their best' to help us. A few things that we hate about this place: was hard to communicate with the staff on the phone and at reception as only a few of them speak a very low English; they promote free wifi but they only give you 200MB per day and if you want more you need to pay AUD50; the bedroom service is really late (around 5pm), which was very inconvenient for us and the cleaning was average (we preassume that the staff didn't have the right equipment to clean properly: they used brooms instead of vacuums for example). The things we enjoyed: the bedroom was nice and had a fantastic view to the ocean, the swimming pool is beautiful and was clean, the location is perfect. They tried to charge our card twice (at check in and check out) but we have already paid through Trip ahead to our arrival, they might have some issue at their system. We appreciate that Trip responded positively to out complaint anout the wifi issue.

We arrived early and were able to access the room before time, very professional, smiling and pleasant staff. We were upgraded to a one bedroom apartment instead of the studio and had a restful night despite the noise from the portable air conditioning as the one in the apartment was broken. Very practical you do not need towels or shower kit, everything is provided for you. Magnificent and breathtaking view of the ocean. Access to shops, boutiques and restaurants located just below the hotel and in the surrounding area.

We stayed at the Hotel Le Lagon for 7 nights. It's located outside of the centre of Noumea in an area called Anse Vata and is located about a 100 metres from the beach. The welcome at the hotel was friendly and that was the general vibe of the hotel. Our room was a suite with a kitchenette, sofa and a small dining area. In addition there was a separate bedroom with a huge comfortable bed and en-suite bathroom. The only drawback to the bathroom was the shower was in the bath and stepping in and out can be a bit difficult. There was also a balcony with a table and chairs. The hotel has a dining area, heated swimming pool and spa and a gym. We took an aquarobics class one afternoon (free) and had lots of laughs with it. Not only is the hotel close to a nice beach but there's plenty of shops, cafes and restaurants there too. There's a very nice bar not more than 50 metres from the hotel. In the opposite direction, towards the city centre, there's a great boulangerie, a couple of alimentation magasins, and a fabulous small wine shop called Terre De Vignes (highly recommended). Further on is an Auchan supermarket, so self-catering is very easy. There's a bus route down at the beach, so it's easy to get to the centre of Noumea. All in all, we really enjoyed our stay at Le Lagon. It's in a great location and the staff are excellent.

2nd visit to Noumea after staying at Hilton Le Promenade approx 4 yrs ago Originally staying in a standard one bedroom we upgraded to a full ocean view room. Standard one bedrooms just aren't worth it view wise, gotta ask the point of them really. Hotel is nice and clean, rooms are ok and the beds are quite hard, it's good they are self contained, a convenience shop on site would be really good given the self contained nature. There was only one full time English tv channel (BBC World) Internet was very limited in the one bedroom apartment (256mb a day) and then it cost, 30gb in the ocean view. Was unable to swim due to recent shark attacks closing beaches and pool seemed to be cooled, was way to cold to stay in any longer then 5 to 7 mins which was really disappointing given the beach was off limits. We also dropped the daily breakfast as compared to Fiji it was incredibly disappointing Tried the spa next door at additional cost and was good as was the massage. Room service was very good and could be requested daily if needed. Staff at front desk very helpful, shout out to Juliette who was always courteous and nice and tried to help. There was a real lack of cooperation and coordination with tourist activities and suppliers especially when there was no swimming. Many had cut back days they operated If you wonder why a lovely pool is empty on a tropical island... it's because it's so cold. The front desk could really do with a tourism desk and offer services like they do in Fiji with hotel pick up etc... there really did seem to be no interest in this area and new caledonia tourism arm needs to realise the other pacific countries are way better at this than them. With the beach shut and the pool cold it made for a bit of disappointment really Staff were nice and rooms clean, beautiful view from room 420. Stayed 7 days

Pro: Large Room, smelt clean, lots of storage, great bathroom amenities. Pool was a lovely area, lots of lounges, and umbrellas and had a child safety fence. Plenty of space in breakfast room. Well maintained gardens. Polite staff. Con Bedhead in room horrible large yellow stain. No arm chair in room only desk chair Lamp shades stained with mould Shower flooded very badly large amount of water to bedroom. Took all towels to mop up No face cloths, No fresh milk, fridge essentially at room temp. No hotel shops, for snacks, incidentals or souvenirs. No bottled water , requested bucket of ice from reception never arrived. No map, tourist info, spa menu, room service menu available. Resort Map bad photo copy. Garden view overlooked a group of cars like a random car park amongst palm trees Adjoining room lock not very secure- not good as a solo traveler. External furniture included a comfortable lounge but stained so covered with a sheet Toilets at pool run down, three locks on door don’t work. Ordered room service didn’t arrive, called receptionist who after 20 minutes didn’t answer went to reception 5 people waiting , a number of people with complaints, and when i followed up room service it arrived 15 minutes later by apologetic, out of breath staff member. Food was good but cold. Breakfast had a good range, but food was cold, room lacked ambience. No ATM. Not enough staff, no follow through on requests. Clearly in some maintenance, staffing, service, and quality really lacking post COVID needs some considerable attention to detail. Lacking the basics of a supposed 5* hotel. I’ll be going back to Fiji , Cook island’s or elsewhere next time.

We had a 3 night stay in Noumea staying at the Ramada Hotel. The staff in all parts of the hotel were very friendly and helpful!! They gave great service!! We had a view of the race course which was quite pleasant. We liked Anse Vata area and found the best way to get around was to catch the local bus (into the main town area). (It was cheap, easy to do and very well airconditioned.) The swimming pool was lovely and shaded in the afternoon. The room was spacious and had everything we needed (plumbing needs some work). There are plenty of cafes etc a short walk away and we enjoyed swimming at the beach. The promenade area is lovely.

Late arrival after night flight: well welcomed. Location in the centre of Ducos with shops and restaurants nearby. Unfortunately, Sunday was all closed. The product I've booked on photo and description on site trop.com does not correspond to the reality once on site. As 3 adults, I booked a triple deluxe bed king size suite attached to a single bed to be each other next to each other. I had a king size bed and an extra bed that took the place in the room and not very comfortable given my size.Some technical concerns too but the reception and maintenance were taken things into hand very quickly. Deceptive of the room in relation to the price paid for a triple deluxe room and have a non-contractual photo product.

Great hotel. Has all the basic things you need. Fast WiFi. Aircon. Great breakfast, and awesome friendly service. Close to a few bus stops and within walking distance to centre of noumea.