Formby Hall Golf Resort & Spa

Clean facilities great view from the room overlooking the 18th hole on the golf course keeping us entertained during our whole stay!

We had a very spacious and comfortable room with friendly staff and service and a very good buffet breakfast. The chocolatte from the machine was amazing. As usual, we were very pleased with our stay here and always use it when we are in the Formby area. The area around the hotel is beautiful.

Was given a voucher for my birthday. Booked the spa and afternoon tea package which was very disappointing. It was my first time for this kind of experience. The spa treatment of facial and body exfoliating was amazing, the lady who did the treatment was lovely. I had to ask where the spa rooms was and pool was located. No general introductory to the rooms upon arrival, Would have expected have you been here before and a tour?! 4 of the rooms were out of order on the day ie whirlpool, steam room etc. shower was freezing cold!! went to the hotel for afternoon tea after experiencing treatment, pool and working rooms, and had to ask several staff for directions, tables were set in twos, the atmosphere was not welcoming at all, no decaff coffee available, afternoon tea was bland, all on white bread and had to chase my hot drink several times which arrived 15mins after food arrival. very disappointed and felt my birthday treat was not the experience expected for a highly rated venue. The spa rooms are beautiful but more focus needs to be made on customer service with introductions and made to feel more welcoming. Sadly will not be returning.

Went today to treat a friend. Was very disappointed with both the food and service. We had 2 types of finger sandwiched (thick sliced bread and very little filling)and no wraps as advertised.. Cakes and scones were homemade and very nice. Had coffee and tea on arrival, however had to leave the table and ask for more drinks and the glass of bubbly.

I was the only guest who was staying over the weekend for a wedding, asked to settle my room bill on arrival. I asked was this normal procedure as I wanted to charge to my room and they had my card details when I made the booking. I wasn’t given a straight answer and couldn’t be bothered to argue. My only guess it was because of the I look.

Wow what can I say... I was anxious coming here after reading some of the reviews but I shouldn't of been.. it was brilliant.. we arrived earlier so we could have lunch we sat on the patio over looking the golf lunch was so nice... we then went to our room which was over looking the golf course the room was spotless we then went for dinner in the restaurant it was really busy and Katie couldn't apologise enough that the food was going to be a little wait which was fine by us as we don't like to be rushed.. it wasn't even that long.. Katie was lovely thanks Katie.. we then went in bar and watched and listened to the singer which was great.. This stay was so great that we asked if we could stay an extra night but it was fully booked but next time we will definitely be staying 2 nights.. Thanks for making our night amazing

We usually stay at Formby Hall once a year as a treat to ourselves as parents of three young children. This year we booked a spa stay for 1st June. We enjoyed the massages, use of the pool and the restaurant service in the evening was great. The young lady with the long blonde hair and claw clip was exceptionally helpful. We headed back to our room to enjoy a full nights sleep (a rarity with three children so very much eagerly awaited). We fell asleep around 12am and were awoken around 1am by guests returning from the days wedding. Firstly, we heard a young child running up and down the hall way and being chased by an adult. Secondly, a group of men and a squealing woman congregated in the hallway and decided to carry on the party. Banging, shouting, laughing and screeching. We lay listening to this for a short while, hoping the guests would say good night and go to their rooms. At 1.45am, I emailed Reception, telling them about the racket and how this was supposed to be a ‘relaxing spa stay’. I tried to call Reception multiple times but the phone kept ringing out. I really did not want to have to pass a group of men whilst in my nightwear to walk down to reception but I had to as I couldn’t get hold of anyone. Around 2am I reached the reception desk to report what was going on. I was told I was the second person to come and complain and they had told the guests to move along. On my way back to my room (118), I spotted one of the restaurant staff hauling a travel cot into the room opposite us. This lead to doors opening and closing and causing more noise. I don’t understand why a travel cot wasn’t in the room already if needed. Moving one in at 2am seems ridiculous? We eventually got to sleep around 3.30am and checked out at 9am. I explained to reception what had happened again and was given an email to contact for someone to reply to me on Monday. As a couple with little money, this spa break cost us a lot. It seems such a wasted and ruined experience and we left this morning feeling really sad. We look forward to this every year and usually feel rejuvenated. This time we feel absolutely shattered and left more tired than we arrived.

Breakfast was a strange experience ..asked for brown sauce only for the waitress to walk up and dollop 2 large spoonfuls on my plate ....not what i expect at a 100pounds a night ..no buffy breakfast as not enough people in ! Not that impressed tbf

wonderfull staff friendly and helpfull