Incheon Airport Guesthouse

I used it because my flight was arriving late at night. I couldn't find the free bus stop, so I searched all over the terminal! But when I contacted them on whatsup, I got a reply within 5 minutes which was very nice. It was early in the morning, so I had a short stay, but it was a waste. I still want to use it.

The sheets were obviously not washed. My hair was stuck in the bed. There were footprints on the floor and when I took a shower the drain was clogged so the entire bathroom was flooded. However, you can communicate with the owner on line, and there is a washing machine and a refrigerator.

I used it for an early departure from the airport, and it was like an Airbnb. The smell of the restaurant on the 1st floor permeates the building, which is very embarrassing and the facilities are poor compared to the cost. There is no need to use it next time.

This accommodation experience was very bad😰Although the name is a hotel, it is actually a famous hotel in a large apartment building. You must add the owner's WeChat account to get the password to check in. The hotel itself does not have a free bus, but it is very close to the airport's free bus station, which is completely inconsistent with the introduction on its website. It was also difficult to communicate with the boss on the phone. According to the information on the website, we needed the hotel to pick us up from the airport to check in. The boss didn't understand and asked us to send him an email, but he didn't reply after we sent the email. The map told us to take the maglev to the hotel, but the maglev was out of service. My husband and I, with three children, could only follow the route shown on the map to the hotel, but this road was closed to traffic. When we returned to the airport information desk, we were stopped. Told that you can take the free airport bus to get there. The boss knew our needs and could explain it to us in advance. Even if he didn't speak English clearly, he could still explain it through an email. Moreover, the email was sent at his request. As a result, we took a lot of mistakes. The hotel's hygienic condition is also very bad. There are hairs on the bed and bathroom walls, and there are hard stains on the bedding. As soon as I took a shower in the bathroom, water suddenly flooded the floor, and I couldn't stand down. There was only one big bath towel, and the lamp next to the bed had no light bulb. The room was stuffy, the air conditioner didn't work, and the windows couldn't be opened. We endured this condition for one night.

I had to catch an early morning flight, so I stayed at a place close to the airport and easy to check out. It wasn't a good accommodation because the building seemed old, but I was satisfied with the convenience and cost performance. I am willing to use it again next time if the flight time is ambiguous!

Worst experience traveling abroad ever in my life! First of all, this restaurant has no service counter at all. The English ability of Koreans...? ? No more comments here! I arrived at this hotel around 8:30 that night (there are many entrances and exits, and dragons and snakes are mixed in the building). I asked many shops below, either because they don’t understand English; After finally asking a middle-aged man, we talked with him in Korean on the mobile phone. The man kindly helped me use the phone in Google Maps to communicate with the hotel, but the answer I got in the end was that I should tell him my room number? The problem is that I can't check in at all. Where did the room number come from? During the period from 8:30 to 10:20, the couple searched here and there with the ants on the hot pot, but they couldn't find a room to stay in (because they had to catch a plane at Incheon Airport at 3:30 the next morning); but in this In the past two hours, I saw a lot of people dragging their luggage into the elevator and going upstairs (and our husband and wife followed them upstairs to see how they got into the room...?) The amazing thing is that the tenants even know their own Your room number and password for the electronic door lock? In this way, I have followed several groups of tenants and asked them, but the answers are not what I asked? In the end, a group of young people answered us with a mobile phone translator: This hotel requires a room number and password in advance to check in? At this time, we angrily contacted the online customer service of Trip.com to get our room number and room password (we know the room number and password are already at 11 o'clock in the evening). It was 23:30 after my wife complained to the online customer on Trip.com, and it was almost one o'clock in the morning after taking a shower and tidying up things! Didn't explain the check-in method clearly before check-in? Not to mention the fact that the room number and password were not given (the online customer service did not give the room number and password dialogue screenshots until 11:00), but I feel that the customer service of Trip.com is very nonsense! He also said that we should take the initiative to contact the hotel (the restaurant has no counter, and the surrounding stores can’t understand English well, so we don’t know who to contact? Where is the entrance of the hotel? There are no clues? Trip.com really thinks we are Conan? ) can still shirk responsibility like this? Scared once... Spend so much time here to explain our painful lesson, that is, we hope that passengers must think twice if they want to choose this hotel! I also don't want another traveler who has the same tragic experience as us.

The owner and staff were very kind and made my trip to Korea enjoyable. Thank you very much! In addition, I want to use it when I go on a trip to Korea.