Homewood Suites by Hilton Indianapolis Downtown Iupui

The Hilton Hotel is a world-famous hotel, but this stay has given me a very bad impression. I booked two rooms on November 11, 2025, checked into the hotel on the 11th, and checked out on the 13th. Due to the rush of check-out, I left things in both rooms, one was a mobile phone charging plug and connection, and the other was a computer power adapter (Asian plug to American plug). On the evening of the 13th, he called the hotel lobby to explain the situation. The receptionist in the lobby said that he would wait for the manager to open the warehouse door to get it. The next morning, our family drove 30 minutes to the hotel lobby, but the receptionist still said that the manager was not there and we couldn't get it. These two plugs are not worth much, but the hotel's way of dealing with things is too impolite. Normally, customers come to the hotel to pick up their belongings. Why don't they take guests seriously? This is the worst Hilton store we have ever stayed in.

I enjoyed my stay, the room is spacious and fully equipped. The breakfast had lots of variety and the lobby free drinks were an advantage. The backyard has a wonderful lake view and garden (which makes it feel like heaven). Highly recommended.

Hotel was beautiful as they took an old church and turned it into a hotel. Rooms were clean and accommodating, with a great bathroom. It is located on a beautiful canal, frozen over as we were there in the winter, none the less it has great walking spaces around the canal. We enjoy staying at Homewood Suites and this one was no different. The only setback to this place is the parking and no hot tub. Parking was $42 to stay in the parking garage since it is in downtown.

Big rooms very nice hotel very nice location beside canals Little bit of a walk to downtown area or quick Uber Only negative is parking is extremely expensive