We got a room for the night, when we walked in it was warm and humid. Realized the ac wasn't working. I went back down and the lady at the counter wasvery nice and apologized told her no biggie stuff happens she gave us another room a couple of doors down so we wouldn't have to move our stuff that far by far the best customer service we have had and there is ample parking for truck and boat trailers this hotel has always been very accommodating for us great place