Hotel Merkur - West Station Reviews
Hotel Merkur - West Station
Bahnhofstrasse 35, Interlaken, SwitzerlandView Hotel Details
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1 night
Hotel Merkur - West Station Guest Reviews
4.1/5
Very Good
42 review
Verified reviewsLocation4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(42)
Positive reviews(34)
Reviews with photos/video(1)
Negative reviews(7)
Ang Choon Beng
Comfort Double Room
Stayed in May 2024
Couples
13 review
Outstanding
Posted on May 5, 2024
The hotel is just across the Interlaken west Train station.
Very convenience. Supermarket is 10 meters away.
Highly recommend!!
Guest User
Double or Twin Room
Stayed in Oct 2023
Couples
4 review
Outstanding
Posted on Oct 8, 2023
Good location, opposite with Interlaken West train station and nice staff.
THI DA THAO
Comfort Double Room
Stayed in Nov 2023
Couples
14 review
Outstanding
Posted on Nov 25, 2023
The room is quite good, the staff is enthusiastic
Guest User
Double or Twin Room
Stayed in May 2022
Friends
3 review
Great
Posted on Aug 16, 2022
The view is super great with the amount of money paid for. Breakfast choice was surprised by house made yogurt with great view.
Guest User
Comfort Twin Room
Stayed in Nov 2023
Friends
28 review
Outstanding
Posted on Nov 21, 2023
Opposite is the train station and bus station. It is hygienic, quiet and comfortable.
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Carlos
Comfort Twin Room
Stayed in Jan 2024
Family
2 review
Great
Posted on Jan 27, 2024
It closes at 10 p.m. Very small rooms. Very old.
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Guest User
Comfort Double Room
Stayed in Sep 2023
Other
9 review
Outstanding
Posted on Sep 11, 2023
Very close to the West Railway Station, with complete facilities
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Guest User
Comfort Double Room
Stayed in Dec 2023
Friends
7 review
Posted on Jan 1, 2024
Garbage needs no further explanation
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Guest User
Double or Twin Room
Stayed in Apr 2023
Friends
4 review
Outstanding
Posted on Apr 13, 2023
Why do you always assign rooms at the end of the corridor?
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Emilytt
Double or Twin Room
Stayed in Jul 2022
2 review
Outstanding
Posted on Jul 16, 2022
#positive #I was happy with the Natural Light in the Room, Toiletries, Nearby Activities, Nearby Restaurants, Corridor Soundproofing, Room Size; #好# Satisfied with the lighting in the room, toiletries, adjacent activities, adjacent restaurants, sound insulation of the corridor, and the size of the room
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Gisele
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 17, 2024
Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast.
Room is in the smaller range but ok.
David
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 16, 2024
Excellent location by the railway station. great breakfast
FAINA
Stayed in Jul 2023
Other
Posted on Jul 15, 2023
FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells.
Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape.
There is no stuff during the night, you are on your own.
Overall - terrible experience, would not recommend this hotel.
Rency
Stayed in Jul 2023
Family
Outstanding
Posted on Jul 3, 2023
Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.
Ahmed
Stayed in Jul 2023
Friends
Very Good
Posted on Jul 2, 2023
Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable.
Special mention to Noah at the reception for her professionalism!
Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)
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