Inuvik Capital Suites

Comfortable place to stay though it is more tired than when I was last here in 2016. I did ask for garbage to be removed after a week but this didn't happen, in fact there was no housekeeping for my 10 day stay.

We were scheduled to stay here on our way to Tuk. We booked almost 4 months in advance. Before we booked, we called to make sure they would accept our service dogs, we were told it was not a problem. Fast forward to the night before we were to be staying there. We get a phone call from the hotel stating that they just noticed that we were bringing dogs and that they are not a pet friendly hotel. We explained that we had called, we also explained that they are service animals. We were told it didn't matter, they were not pet friendly, end of story. We asked about the laws in Canada in regards to service animals, and were told that she had no idea what the laws were, but this is their policy. Later that evening they sent an email stating that they were completely booked and would not be able to honor our reservation! Of course this left us scrambling for somewhere to stay since we were already on our way. Would never recommend someone to stay here.

We entered our full suite to find 2 fans were operating to circulate extremely hot air, air conditioner wouldn't turn on, replacement stopped working in the middle of the night, room temp was 96 when we woke up exhausted. Broken mirror, and hand rail in tub, no phone. Corporation should be ashamed of themselves, leaving their employees with an outdated, poorly operating hotel that is ill equiped to offer proper comfort to clients. Manager was sorry but her hands are tied. Would have gone elsewhere but everything was all booked in the area.

Great staff! Spacious room and conveniently located. I was able to walk everywhere without taking a single taxi. I highly recommend it.

Good location, friendly staff. Bed wasn’t super comfortable, and rooms were dated but for how remote inuvik is, it would be a good place to stay. We would stay here again.

Moderate priced (for area), room I was placed in was very run down and in need of repair. Blinds were damaged, and black out blinds removed. Carpet heavily stained (but appeared clean). Bathroom was not fully cleaned, many areas missed (urine beside/behind toilet on cabinet side, insides of door, drawers very dirty, top of hairdryer had lots of dust). Bed was adequate, not super comfortable like they claim. Old Flat screen tube TV with poor reception (static'y), no air conditioning. Functional, but not super fancy. Management offered to move me, for my second and third night, but I had a lot of my crap moved into room and declined, as I had used the top comforter as a drape, and moving was more of a pain in the ass. Not quite as spiffy as advertised

Didn’t like that I was required to give visa number 3 times

H3ll from the start. Not sure where to start, it wasn’t a pleasant check-in. My husband and I went in before my family to checked in. The employee that checked us in didn’t seem right, I honestly thought something wasn’t right and more we stood their you could tell she was under the influence. Even though there was a plastic barrier you could smell alcohol from the employee. You could tell the way she spoke and the way she handled the computer and the conversation on the phone (slurring her words). We were tired from the long drive, once we got to our room we noticed the floor was dirty, blinds were broken. The dresser drawers were broken and dirty but decorated with stickers. One room had the portable A/C that didn’t work. We were told that the room we booked will have two bedrooms plus a couch that had a pullout bed . All the reasons we booked this room. Well the lady at the front told us we have to pay for two extra beds to be brought up. We had no choice or one of our boys will be sleeping on the floor. We did have a kitchen unit but the dishes, pots n’ pans were so filthy that mould was all over one of the pots. So here we are my mom and I started to clean the dishes. Thank god my parents always come prepared with everything for a road trip. The laundry facility was dirty and had no choice to use it. We mentioned to the front desk the next day of our observations, the lady didn’t seem surprised of her coworker from the night before. We told her that her coworker was cleaning one room for couple hours but to call her personal cell if needed. Sad that we came to this. We also got locked out for little while because the lady was still cleaning that one room. We had to get family to come open the lobby door.

This a good quality hotel. Centrally located, friendly and accommodating staff. We rented a suite with a kitchen and it was equipped with everything we needed, there’s even a bbq on the balcony! The only reason I’m not giving it a perfect score it the light switches were dirty and some hairs on the extra pillows in the closet but everything else looked clean.