Check-in was quick...but I was left to kinda figure things out myself. Not a lot of help...but a lot of smiling. I was left initiating the conversations, like "Is that it?? Okay, Thanks!" After silently sliding the keycard over. The night clerk was awesome! He was helpful and went out of his way to tell the pros and cons about each place in the area. The only odd part about the stay was the building design. Yep...I went there. The parking lot is in the back...but the entrance is on the side of the building where other cars are driving thru not thinking about slowing down for people with luggage. And the entrance to the hotel has only room enough for 1 car to pull up and park...and it's in a alley..where cars are going to the parking lot/shopping. Weird.