Hotels near Ipoh Station, Ipoh

On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.

For the price, I think it is a reasonable option.  However objectively: 1. The air-cons don't work well - one of them was leaking.  The staff was helpful in sending contractor to fix while we were out but due to miscommunication (because we have connecting rooms) the ”fix” was made to the air-con that wasn't leaking as badly as the one we complained about.  To be fair they offered to swap rooms but we are a family of 5 and it was a hassle to repack and move so we declined.  2. The hot water was very good despite some reviews.  However the shower head in one of the rooms were such that they don't stay put so occasional splashes happened.  3. One of the rooms wasn't cleaned (we have connecting room) - the ”make my room” card wasn't available in one of the room so we hung on just 1 of the room and left the connecting door open, thinking that the cleaners would clean both.  They only cleaned 1.  I guess we could have outright told reception instead of assuming that the cleaners will clean both rooms since we left the connecting door open.  4. I paid for extra bed - but the bedsheet was dusty - they changed it (or at least vacuumed it) after the first night.  5. The beds were quite comfortable, they offered free bottled water and coffee sachets, tv worked, fridges worked, rooms were decent sized, wifi was ok - ample street parking, the lights were ok but one of the rooms had stark white lights instead of the warmer ones. Location was good, just off the highway and across the eateries in Bercham.  6. The staff were helpful and friendly.  Despite the complaints they texted me and constantly called to check if we needed towels (because one of the room weren't cleaned) and they asked twice if we wanted to change rooms (we didn't because of reason stated above).  7. Suggestion - build a small ramp to go up to the hotel from the road if possible.  It will be helpful for luggage and older folks / wheelchairs etc.  All in all, it was a decent stay.  Price was competitive but cleanliness could be better - and air-con/shower heads can be better maintained. 

We arrived earlier and rooms were not ready. Service is good, offered us an upgrade to a 2 bedroom apartment type room which was perfect as we have a sofa area to chill and relax. The rooms were very comfortable and power outlet is available at table in room which is better than charging phone next to bed. The aircon units are great. The bathroom is spacious and water pressure is good. Hairdryer perfect. There is also a full length mirror just outside the bathroom so no one fighting for mirror use to prep going out. The kitchen and sofa area have power outlets too so we can charge nearby while we hang out. The dining area is large enough too. My only set back is the lighting which can be a level brighter.

It was a pleasant stay overall.. except that the hand basin was clogged, the traffic noise from the adjacent main roads was a bit too much to bear at times, especially for those light sleepers. There was one early morning that we were abruptly waken up at about 6:30am by the heavy and persistent cigarette smoke from the centralised air conditioning system. With this, we asked for a room changed and the reception was responsive and willing to accommodate to our request.

A spacious unit, definitely suits a group of 4 adults. Having all necessities amenities like TV, fridge, cooking stove and microwave for people who aimed for staycation. Parking spots also available.

Yes, this is an old hotel & well maintained hotel. You can choose this hotel as part of your travel experience. They just renovate the main entrance and the elevator 🛗

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

During the recent school holidays, I had the opportunity to stay at a four-star hotel located in the heart of the city. My experience at this hotel provided many wonderful memories and allowed me to personally assess the quality of service offered. Overall, I was satisfied with the facilities and service provided, although there were some areas that could be improved. Upon arrival at the hotel, my family and I were warmly greeted by the staff at the reception counter. The check-in process was smooth and quick. The hotel staff provided clear explanations about the available facilities, including breakfast times, the location of the swimming pool, fitness center, and other services accessible to guests. Their professional and friendly demeanor made a very positive first impression. In terms of location, the hotel is strategically situated, being close to shopping malls, restaurants, and several tourist attractions. The hotel's easily accessible position made our travels more convenient and time-saving. Additionally, the surrounding area of the hotel was clean and safe, allowing guests to walk around and enjoy the city atmosphere without worry. Our room was very comfortable and clean. As soon as I entered, I found the furniture neatly arranged and ample space to move around. The soft and comfortable bed allowed me to rest well after a full day of activities. Amenities such as air conditioning, a television, a mini-fridge, an electric kettle, and wireless internet access were also provided to meet guests' needs. The bathroom was also clean and equipped with basic toiletries such as soap, shampoo, fresh towels, and a hairdryer. One of the aspects I most appreciated was the very satisfactory level of cleanliness throughout the hotel. The cleaning staff performed their duties efficiently and thoroughly. The room was cleaned daily, while towels and toiletries were replaced regularly. Public areas such as the lobby, elevators, restaurant, and swimming pool were also consistently clean and tidy. The well-maintained cleanliness provided comfort and confidence to guests throughout their stay. Regarding food, the hotel offered a variety of delicious and appetizing dishes. Breakfast was served buffet-style, including various local and international options. Among the dishes provided were Nasi Lemak, toast, cereals, fresh fruits, pastries, and various types of beverages. The food quality was good and satisfying. However, I believe the hotel could add more menu variations, especially for guests staying for a longer period. Additionally, the hotel also provided various recreational facilities.

The location very good. You can walk to many famous restaurants in Ipoh old town. All not more than ten minute, very convenient. House is very big and bed is comfortable. But the smell from the sewer is very strong and extremely unpleasant. It helped when you close the toilet’s door. Not much soundproof,you can hear other guests walking and chatting at the corridor. It can be quite noisy in the morning and night when people passing by. The design of the car park is a nightmare. It’s octagon shaped - really challenging when you drive the car up to level 7 in one go. The management team quite approachable. They will collect RM300 for damage deposit through credit card. And will return in 1-2 days after your check out. ( I haven’t checked if I received the return).

Worth the price you pay! Great location, just beside the highway. Everything is clean, aircond was functioning well, the room is nice. It’s just that the small fridge is not functioning and the water pressure is kinda slow. But I don’t really mind. The front desk was also nice. I will reconsider staying at this hotel again for a short staycation.