Villas Coco Resort - All Suites

Decent place nice breakfast, road around the hotel is muddy otherwise everything else is nice.

It was nice and quiet. La Jolla restaurant close by. Gives a beautiful ocean view with your meal and you can also Snorkel there. The only negative thing about this property was the Wi-Fi was weak. However everything else was very nice. We definitely want to stay again.

We arrived early. Jorge did not greet us or really look us when we were speaking. He just told us ’check in time is at 3pm’. We knew this, but at least he could have offered to leave our luggage at the reception. Had to ask for it. Then just seconds after he said ’we can get your room ready, but you should tip me’. After leaving a tip, we got our room in about 20 minutes. It was nice to get a room earlier, but did not appreciate his attitude and lack of customer service.Room was located on 2nd floor. Room was spacious and had a balcony overlooking a backyard. Not really a view, but it was quiet location. Bed was hard as a rock. Could feel bed springs. Did not sleep well for 4 nights we stayed there. There was just a sheet and light blanket, no duvet. It was a bit cold at night even when we turned AC up. Bathroom had a large jacuzzi tub which we did not use, but shower water pressure was great. There was a huge microwave in room and coffee maker, but only 2 cups and 1 spoon. No plates or glasses. They offered 2 free bottles of water per day. Fridge was nice addition. There was no hair dryer in room. You had to ask for it at reception. In room safe. No table in room or on a balcony. There were 2 chairs on a balcony. Pool was small. Did not see it cleaned. Rooftop, jacuzzi is not in use and there is nothing else there. Very small sea view, hardly can see it. Breakfast was fruit,toast,coffee (no tea). Customer service is poor! Quiet location. Near Punta Sur.

Awesome for the Cost. It is not a 5 star place but very clean, staff was great, and its a quiet place to relax. We love the south end of the Isla but realize it is quiet and spread out. Drawbacks- -there are a handful of restaurants within walking distance but most close by 8pm I would recommend a Golf Cart for your stay made exploring the island and checking out other restaurants much easier and more fun.

We had stayed at an expensive large hotel the last 2 visits. We wanted to try a more budget friendly option. This place is VERY quiet. The rooms were impeccable on cleanliness. There are only 18 rooms available and no kids allowed. Breakfast is fruit and toast. We didn't have any issue with that. We would stay here again in a heartbeat. Our shower had good water pressure and was hot. Beds are comfortable. Ceiling fan and AC kept the room comfortable. The only item I would change - there aren't towels to take to the beach or pool. We stopped to purchase towels for this purpose.

This is a lovely place. The courtyard is beautiful and clean. The flora and fauna is lovely. The pool was always clean. The staff were friendly and very happy to help. Breakfast in the morning consists of a full plate of fruit, toast, coffee and juice. It was the perfect start of the day. A taxi from the ferry to this location is 150 pesos. From this location we walked to Punta Sur, Mango Cafe, and several of the restaurants in the area.

We enjoyed this property. It is away from Centro so usually quieter. The main issue is the proximity to the Burro Restaurant which plays loud 80s music from noon on. We recommend a golf cart for getting around, bring ear plugs for many of the restaurants on the island. You can enjoy a quiet morning on the property then head out to nearby Garrafon de Castilla or to one of the other beaches for a generally quieter time. The maid service was excellent; there's a great continental breakfast that is served to you in a common area. Our room had a small microwave and small refrigerator. Chedraui (a mini-Walmart) is not too far by cart - you can stock up on large bottled water, additional breakfast/lunch microwave Popcorn supplies there and use the fridge/microwave to save your travel time to splurge on dinners at places like La Lomita (mole!), Mahache, or Grill Garden on the North part of the island. The only issues to be aware of is this is one of the properties that doesn't permit paper in the toilet and the tub/shower can be a challenge and a bit slippery to get in/out of. Isla Mujeres in general: watch your exchange rate. We use the ATM at Banamex (a block East of Senor Frog's) for the lowest fees, Fidelity debit / CCs have no foreign transaction fees now. At the time we went the exchange rate was 18 pesos/ dollar; some restaurants were 14 pesos/dollar. Avoid buying anything at the Cancun airport, if at all possible. Two burgers a fry a bottled water is $35US.

Good: Room size was great, shower was awesome (great water pressure and also hot water), large balcony, quiet area, near Punta Sur (walking approx. 15mins). Bad: Customer service was poor., expecting tip for better service, breakfast was small plate of fruit, 2 pcs of toast, coffee (no tea) and juice. Would not give milk, even when asked., NO restaurant even though it is mentioned on many websites also bar is really just a fridge and few bottles of booze behind the front desk, Jacuzzi on rooftop is not in use, NO beach access., NO hairdryer in room (had to ask for it at front desk)., they charged us for cleaning of towels even though did not even try to clean them first normally (some mud transferred to towels due to a fall on a slippery road in front of the hotel and this is why charge). Should have tried to clean then first before charging extra!