Just returned from five days at Casa de los Suenos. We had an oceanfront king, and even though I'd seen the photos, I was surprised at how spacious and nice the room was. It's amazing to be inside the room with the aqua ocean filling the view. The balcony was a boon. The staff, as others have said, is stellar here. All of them--Juan Carlos, Chris, Roger. After my husband's cash card was eaten by the ATM at the Cancun ferry, they helped us out by allowing us to write extra into our hotel bill and refunding us with cash. Otherwise, we would have had no pesos for the trip. They arranged seamless transfers with At Your Service and a golf cart rental that cost less than other places on the island charged. Plus, Casa de Los Suenos has a special arrangement with the Mayan Beach Club at North Beach, and that is well worth it. We went two days. The beach there is so beautiful, and the food really excellent. We loved being at the quieter end of the island. Centro was a bit of a zoo for us, but down around Punta Sur is peaceful and beautiful.