Rocamar Hotel Isla Mujeres

We really enjoyed our 3 nights stay. The check in process was quick within 5-10 mins and we were given the quiet room type as requested when we booked which is great. Room is big and clean with amazing ocean view and come with your own private balcony and hammock. Shower water pressure and temperature were on point too. We were worried about the Wi-Fi due to the numerous complaints seen online but surprisingly it was great throughout our stay at the highest floor! Fresh drinking water located the lobby with hot drinks making facility and they also provide microwave which is a bonus. Location is very strategic as well, just get off the ferry pier then walk straight up the road and within 2 mins you will find Rocamar. Supermarket (Super Aki) is nearby too, within 1-2 mins walk only. So as the restaurants, laundry services and souvenir shops which were less than 5 mins walk. We would highly recommend this hotel. Con: They can improve on washing the towels, though cleaned but still stained.

After many, many visits to Isla Mujeres and stays in hotels as well as small casitas, our group of two couples opted for Rocamar because of its location on the malecon and its walkability to the beach, cafés, shops and restaurants we love. We requested second floor rooms and were squared away quickly despite a midnight arrival thanks to Jesse. A very quick room change was effected by 1 pm the next day for our travelling companions who had requested a king bed, and I’d say it was a fabulous upgrade to Room 18! If you’ve stayed there you’ll know why. Many thanks, Alma. A few thing took some getting used to but were quickly sorted. Bathrooms have glass walls but full privacy is ensured by pulling draperies over exposed areas. Stand far back as you adjust your shower temperature where you like it — hot water there is HOT. Our housekeeper was Kandy, a sweet woman who left everything gleaming each day around 11 am in our case. She provided extra towels and even some “Cloro” so I could get a stain out of my new white tee. We made sure to tip her everyday, even her day off, for her pleasant demeanour and friendly conversation. It helps that my Spanish is good. I’d say the hugest plus of Rocamar are its balcony views of the Caribbean Sea and the waves rolling in. Coffee and sunrises just naturally go together here. The sun moves to the southeast by lunchtime, so we would often spend our early afternoons by the small pool or the outdoor tables under shady canopies. The pool was clean and uncrowded; other guests were pleasant and respectful. Our single complaint was handled swiftly by the desk when a family had their small children in the courtyard running and shouting at 1 am. A definite bonus for us was the hotel cat, Misha, a clean spayed female dilute calico. She befriended us and spent most nights on our bed sleeping. She meowed to go out and returned in the evenings after dinner! There may or may not have been tuna involved. :) I hope all guests are accepting of her if not completely mad about her as we are. Look past a few dated things that could use paint. New pool umbrellas would be great but we know they take a beating with the constant onshore wind. We most assuredly will return to Rocamar for what we feel was an economical, safe and comfortable stay.

The hotel is in good location close to Ferry and shopping. I had a little issue with my room was downstairs, I had to go down a long staircase, I thought it would be 1st floor level since I’m handicapped. The other issue was if you leave the door open for a couple of minutes room gets very muggy and floor become extremely wet, this caused me to fall. Aside from those issue it was a pleasant one night stay.

Nice view and good location. Comfortable bed, but room smelled like smoke and a little shabby.

The view off of the balcony was positively fantastic! You can hear the waves all night and day! The pool and outdoor areas are very nice and relaxing. There is A/C; however, the bathroom is a wet room, with the shower and vent keeping the bathroom a little damp. The shower view can't be beat, as the glass wall of the shower allows a view through the room directly to the Carribean. It's a true Mexico immersion vacation spot!

Honestly, this place was the best part of my vacation outside of just being alone, traveling with my partner. The staff was extremely friendly and interested whether I struck up conversation in English or Spanish, plenty of good recommendations on their part if you happened to travel without a plan whether it comes to food, shopping, transportation, or adventuring. I’ll add, there’s a cat that lives near and walks around the building that is absolutely precious and deserves the world. Her name is Micha, leave a can of tuna for us. Thank you ＜3

Great place, great price

The room was stinky when we checked in the bathroom room door was not completely closing. We bought our own room perfume and used it all 4 days. The location and Beachfront are the top points.