Miguel Hidalgo 11, Centro - Supmza. 001, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 8.5 mi (13.7 km) from Ultramar Ferry Puerto Juárez and 18.3 mi (29.5 km) from La Isla Shopping Mall.Show More
We Price Match
3.4/5Cleanliness: 3.4
All 34 Reviews
Amenities
24-Hour Front DeskLuggage StorageAirport Pick-up ServiceAirport Shuttle ServiceWi-Fi in Public AreasFreeSmoking AreaMulti-Function Room
Standard Room, 1 Queen Bed, Private Bathroom, Ground Floor
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
In-room Wi-Fi
Room Details
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9
Standard Queen Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
City View
Coat Hanger
Room Details
Check Availability
Guest Reviews(34)
3.4/5
Verified Reviews
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
MARIA EUGENIA
January 18, 2024
El hotel es pequeño y sencillo pero tiene una súper ubicación, estás en el centro de todo en la calle principal de restaurantes y tiendas. Súper cerca de la playa norte y también del puerto marítimo, me encantó su ubicacion!
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Stephan
December 8, 2023
There was no hot water. Wifi was terrible. It had a great location and very comfortable bed. Also, while the cost was supposedly $60 per night, the taxes made it $80 per night.
Javier
May 31, 2023
Clean, friendly, comfortable
Cecilia
February 4, 2023
Maintenance issues - only hot water
Monique
February 16, 2023
The room is super basic but it has good air conditioning a good TV you're in the heart of the main street with all of the restaurants shops and bars and a less than 5 minute walk to the beach. It also feel safe because of the two sense of doors you have to enter before getting into the hotel. But this is super basic room no other frills but you don't need them if you enjoy the beach and being outside.
Lorie
March 9, 2023
Very basic hotel! It’s good if you’re only there to sleep anyways! Very clean!
Raúl José
April 11, 2023
Buena ubicación, cerca del centro y de la playa. Buena atención del personal. La TV no cuenta con servicio de cable (no se utilizó), no cuenta con sillas y mesa de trabajo, se sienten los resortes de la cama.
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Erin
March 8, 2023
Water problems is all, but if you’re adaptable don’t worry:)
Joanna
April 13, 2023
Great location especially for a solo traveler
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance
Child Policies
Children aged 1 and above are welcome at this hotel.
Children between 1 and 6 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Health Protected
Cleanliness
3.4/5
Health & safety measures
Thermometers available
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Opened: 2000
Number of Rooms: 12
With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 8.5 mi (13.7 km) from Ultramar Ferry Puerto Juárez and 18.3 mi (29.5 km) from La Isla Shopping Mall.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features wedding services and a reception hall.
The front desk is staffed during limited hours.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided.
Services & Amenities
Most Popular Amenities
24-Hour Front Desk
Luggage Storage
Airport Pick-up ServiceAdditional charge
Airport Shuttle Service
Wi-Fi in Public AreasFree
Smoking Area
Multi-Function Room
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