Hotel Fitz-Mar

Clean facility and rooms, good location

There was CONSTRUCTION INSIDE THE BUILDING my entire prepaid stay. There had been no notice this would happen when I booked and before I arrived. Concrete drilling and hammer-and-chisel off-and-on all day until 8:30-9:00pm. My room #17 was on the same floor. The noise sounded all around, loudly, because that's how concrete conducts sound -- through the walls, floors, and ceilings. Both sinks both dripped steadily. A constant sewer smell from the kitchen sink drain had to be blocked by a cereal bowl covering it. There were no clothes hangers, no wall hooks. The stair landings were treacherous to negotiate, due to odd tile placement -- some "decorative" touch, seems. Bed mattress was old, sheets were thin and bunched up under me at night. There were families living along a courtyard below my walkway. Loud children and barking little dos until 11pm -- what the ?? I do not understand how others rate this horrid hotel very high. The owner doesn't care. When I asked for a partial refund for staying while construction was going on, I got the "no comprende" look until I walked away. Wi-fi was inconsistent, too, likely because front desk and maintenance employees were all on their phones, thumbing away, burning up bandwidth. I've lived on Isla. Before that, I'd stayed many times, going back to 1991. This was the rudest, most inconsiderate stay I've had in all that time. There are better hotels in the same price range. Find them, stay there. Avoid this one. Oh yeah, the room safes don't work, just take up space.

Hotel is budget friendly...nothing fancy but we felt safe and overall it was a good little place. Staff we're very friendly and helpful

We liked our room on the upper floor, big balcony with a sea view, big bed. Close to everything - beach and restaurants and ferry.

The bed was comfortable. The air conditioning worked. The toilet was not attached to the floor. The kitchenette was poorly maintained. No hot water in the kitchen. Shower water pressure was low but the water was hot.

Staff was very nice and issues were out of their control. There were several issues. Broken door knob, coroded shower head, no wi-fi, broken tv...

It's a nice little place with a fair price. We were told right away at check-in that our safe was not working. So it was nice they told us up front, but there was no mention of an effort to repair or replace, however, we got by without it. I realize toilets on the island are a little 'slow', but the flushing power in our unit was still a little under par compared to others I have used in the past on the Island. But once again, we got by.

The room was in great condition. Recently updated. Outside of the property a little decayed