Hotels Near MICHAEL HOLBERG GLASS LLC in Issaquah

Positives - room was very spacious and the property was located close to shopping and dining as well as the airport. Nice pool area and outside seating area near grill. Laundry facility had four washers and dryers that accepted credit cards as payment. Super helpful! Negatives - Our room was right next to railroad tracks that had freight trains passing at all hours. It definitely interrupted our sleep. We found spiders and crickets in one of the bathrooms. The shower stall was a really stupid design. The shower head pointed at the door so you had to move it off to the side until the water came to temperature and you could get in. You couldn't move it back once you were in because the shower door didn't stay closed. Worst/cheapest design I have ever seen! Didn't care for the complimentary breakfast. Hot foods (eggs, potatoes, sausage) were prepared with a southwest flair so too spicy for us. Why not serve plain and have hot sauces available to add for those that wish to use it? Not much of a selection of other items to choose from either.

the main reason i’m writing this review is to help others be aware. i had a one night stay here. when i checked in, there was $154 authorized on my account, and also $75 for incidentals. which is fine. when i checked out of the room the next day, an additional $217 was authorized on my account. so that adds up to over $400 frozen on my account for a 1 night stay? i was so confused and wondered if that was really necessary? i called the hotel and spoke to someone who couldn’t help or give any answers. on their end, they only see $154 charged on my account. they cannot see the additional funds frozen on my account. i do not understand why more money was frozen once i checked out. i called my bank and they said i have to wait a little longer for the pending charges to fall off. this is a complete inconvenience to me, and i would have never stayed here if i knew over $400 would be frozen on my account for a 1 night stay. no other hotel has done this to me. no other place does this. there is no explanation for this. there is nothing to justify this. my biggest regret of the month is choosing to stay at a hotel that has frozen over $400 on my account for a 1 night stay. it’s wrong. so, so wrong. i don’t want a fake response from the owner either. it’s not going to help anything. unless you’re going to compensate me for the inconvenience, please don’t waste your time responding.

So let's start with saying I stayed at this hotel recently, think a couple of days ago, with my family so we could attend a funeral. I selected a hotel near the airport for ease of access knowing that we all came from three different places, using two different airlines and one person driving. Our troubles started upon arrival. Despite having one member's air travel being delayed by an hour, we still arrived long before the 4pm check-in time and was promptly told the room was not ready and we could call later to find out when it is ready. There is something... odd going on with their phone. At times the call would not connect, like it did when we were at the airport when I tried to call, and other times it will go through. This happened throughout the entire stay, so I simply asked if they had an approximate time when they think it might be ready. She snapped at me that check-in is 4pm, as if I hadn't heard her before. Years ago, I did housekeeping for a summer. I know there is a list, and where we are on the list might suggest if we are going to be closer to 4pm or a little earlier. We left with our bags, despite them offering to hold them for us, because no trust had been established here. I called twice later, the first time the call would not connect, the second time our rooms were ready at 2pm. We were not given the Preimum WiFi password at check in. We were not given pool information at check-in. Really the only information we were given at all was about having a menu in the room for the breakfast service which is not... true. We all heard it, and not only was it not there, another staff member seemed confused why we were asking for it. This brings us to the other problems. This hotel advertises services and amenities they literally do not have. The Basil restaurant is not operational and is described as permanently closed by staff. There is no onsite restaurant. This meant, for us, that people on different meal schedules were now needing to eat together because the convenience of onsite preparation is simply not there. The first night, I noticed there is no HBO. They advertise on their website, but I assure you there is no HBO. It's not listed in the guide and there is no amount of channel surfing that will find what is not there. They do have StarzEncore but mostly it's an On Demand service that charges 19.99 for movies that are currently streaming on subscriptions services. These are not even in theater movies. The TV on-screen guide will suggest you can cast to the TV. This is not true. Embassy Suites has disabled this feature. The app is certainly capable of this feature, but the way they have it set-up is to use your phone as a glorified remote. It can not cast to the TV. We paid for a premium suit as well. 3 adults in a room that is advertised to hold 6. The premium service affords us certain additional services, see attached photo, which includes the Premium WiFi I had to call and wait to get and the snacks which are said to

We stayed here for one night after a late night flight. Everything was excellent! The check-in process was efficient and professional. This is a new hotel, so everything is quite modern. You use your room key to access turning on the power in the room. I was so impressed with the room itself. It was spotlessly clean! Our king bed was also very comfy. In the morning, we were pleased to find a fully stocked breakfast! Eggs, bacon, bagels, pancakes, yogurt, juices, coffee, and the famous cinnamon rolls were all available. We were very happy with this property and look forward to staying here again.

I’m not sure if this hotel has had a management change since my last visit here, but a lot has changed and not for the better. Check in staff takes 20 mins to make a reservation, you can’t understand the people working the front desk. There no longer is a hotel shuttle to and from the SEA airport, the bed and pillows were uncomfortable and itchy. The coffee shop in the lobby had closed its gates in front of our face cause the lady working said she had a family emergency. So we asked the restaurant on the other side of the hotel and she said she can’t make a coffee. The staff is rude! STAY AWAY!

Express hotel, the room is simple, there is no coffee machine, but the first floor lobby is free of charge for coffee, hot water, the first floor lobby is very good, there is a billiards hall, there is also an office area