Grand Hyatt Istanbul Reviews
Grand Hyatt Istanbul
Harbiye, Taşkışla Cd. No: 1, 34367, Sisli, Istanbul, 34337, TürkiyeView Hotel Details
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Grand Hyatt Istanbul Guest Reviews
4.7/5
Amazing
91 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(91)
Positive reviews(89)
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Awesome stay(29)
Friendly staff(25)
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Awesome amenities(10)
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Negative reviews(2)
Frankie Eusoff
King Room Non smoking
Stayed in Jan 2025
Couples
68 review
Amazing
Posted on Feb 13, 2025
Hotel breakfast very nice western & middle east . Location 200m from taksim centre. Hotel room big . Staff very attentive and friendly. Near to taksim park and shopping area
Response from Property: Dear Guest ,Thank you for your wonderful review! We're glad you enjoyed our breakfast selection, spacious rooms, and convenient location near Taksim. It's also great to hear that our staff made a positive impression. We look forward to welcoming you again soon! Kind Regards ,Guest Services
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Guest User
King Room Non smoking
Stayed in Dec 2024
Couples
4 review
Posted on Jan 2, 2025
The lobby is quite small and tje building overall is quite old.
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your comments and will take them into consideration as we strive to improve our facilities and services. Despite the building’s history, we are committed to providing a comfortable and pleasant stay for our guests. We hope to welcome you again in the future.Kind Regards ,General Manager
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An-Ak
King Room Non smoking
Stayed in Aug 2024
Family
8 review
Outstanding
Posted on Sep 17, 2024
We had a fabulous stay at the Hyatt. The staff were attentive, and all services were top notch. We would definitely stay again.
The pool was a highlight. Enough space for the kids to play and adults to have some relaxation time.
We upgraded to club, which was great for hungry teenagers. The snacks and dinner offered a varied range of food. Breakfast was a little less impressive, but what they had on offer in the main resturant made up for it.
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Coni Leung
High Floor King Room Non smoking
Stayed in May 2024
Business travelers
10 review
Amazing
Posted on May 30, 2024
Good location, walking distance to Taksim.
Hotel facilities are also good, nice outdoor pool, good gym and spa too. Good breakfast choices but would prefer to have a bit more meat options.
Room is spacious but the view is soso.
The bathroom in general clean but the toilet area has a strong urine odour which is quite disturbing.
In general good stay and good value.
Response from Property: Dear Guest,Thank you for your valuable feedback. We are pleased to hear that you enjoyed our prime location, as well as the hotel’s facilities such as the outdoor pool, gym, and spa. We're also happy that you found the breakfast to your liking, and we appreciate your suggestion regarding more meat options.We apologize for the issue you experienced with the bathroom, particularly the odor in the toilet area. Please rest assured that we will investigate this matter and take immediate action to resolve it.We truly appreciate your comments and are glad you had an overall good stay. We hope to have the pleasure of welcoming you again in the future.Kind Regards,Guest Relations Manager
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Guest User
Club Twin Room Non smoking
Stayed in May 2024
Family
4 review
Outstanding
Posted on Jul 19, 2024
very comfortable, service standard is high, food is good. will highly recommend it to friends.
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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AWADH ALHAMELI
King Room Non smoking
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 27, 2024
One of the finest Hotels in Istanbul. Amazing service, professional staff, friendly. Secure and safe accommodation. Close to many tourist attractions.
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Alasdair George
King Room Non smoking
Stayed in Apr 2024
Couples
5 review
Posted on Apr 15, 2024
Reasonable hotel but maybe slightly under our expectations of a Grand Hyatt hotel. Slightly dated, food underwhelming, big swimming pool - again a little tired.
Shower door leaked water all over bathroom tiles.
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your comments and are sorry to hear that your experience did not fully meet your expectations. We strive to provide the best service and facilities, and we will address the issues you mentioned, such as the condition of the pool and the shower door, to ensure a more comfortable stay for future guests.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Guest Relations Manager
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DeepBlue90
King Room with Sea View Non smoking
Stayed in Sep 2023
Solo travelers
26 review
Very Good
Posted on Dec 20, 2023
Aged Hotel but facility maintained alright.
Hard to see any sea view actually
stuffs are all passionate
breakfast can say hearty but have to say it’s not that considerate for Asian especially Chinese
6/7
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Izura76
King Room Non smoking
Stayed in Apr 2024
Family
9 review
Outstanding
Posted on Jun 11, 2024
The room is big & clean . A little bit old but it’s ok . The staff are friendly & helpfull .
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Guest User
King Room Non smoking
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Oct 30, 2024
Wonderful staff, great location.
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,General Manager
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Patroklos
King Room Non smoking
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Sep 13, 2024
Excellent service and breakfast
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Tsogt.kh
King Room Non smoking
Stayed in Nov 2024
Family
10 review
Very Good
Posted on Jan 21, 2025
Bit old but clean enough
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. Your satisfaction is our greatest reward. We would be delighted to welcome you again in the future.Best regards,General Manager
Jackie Ma
High Floor King Room Non smoking
Stayed in Mar 2023
Travel with friends
86 review
Outstanding
Posted on Mar 8, 2023
Everything was very good. Staff very professional and very helpful
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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Guest User
King Room Non smoking
Stayed in Feb 2025
Couples
24 review
Outstanding
Posted on Feb 28, 2025
Good place
HM
King Room Non smoking
Stayed in May 2023
Couples
6 review
Great
Posted on May 22, 2023
Nice place, quiet and well managed with friendly staff.
Rooms are a bit small and even though the building is not the newest, everything is well maintained.
Response from Property: Dear Guest,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,Guest Relations Manager
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