The G Hotels Istanbul

The G Hotels Istanbul Reviews

The G Hotels Istanbul

Bağlar, Mimar Sinan Cd No: 35, Bagcilar, Istanbul, 34209, TürkiyeView Hotel Details
The G Hotels Istanbul
The G Hotels IstanbulThe G Hotels IstanbulThe G Hotels Istanbul
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The G Hotels Istanbul Guest Reviews

4/5
Very Good
81 review
Verified reviews
Location3.9
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(81)
Positive reviews(77)
Reviews with photos/video(11)
Awesome stay(14)
Friendly owner(6)
Negative reviews(4)
Abdelrahman
Superior King Room
Stayed in Jul 2024
Solo travelers
19 review
2.0/5
Posted on Jul 6, 2024
Metro station nearby is not working and the service is average Couldn’t sleep well the first night of my stay as the ac wasn’t cooling efficiently
Response from Property: Dear valued guest,Thank you for sharing your feedback with us. We're sorry to hear about your experience and that we fell short of your expectations. We would appreciate the opportunity to make things right and address any concerns you may have. Your satisfaction is important to us, and we hope to have the chance to earn the missing points at your next visit, and hopefully By that time Metro station won't be under construction and it will be ready to use:)Best regards,NedaGuest Relation Officer
Serkan
Superior Twin Room
Stayed in May 2024
Business travelers
1 review
1.7/5
Posted on Jun 4, 2024
around hotel, metro construction only taxi available (no other transportation nearby) reception always busy and stressful restaurant not always opened
Response from Property: Dear Serkan,We sincerely appreciate your feedback. It is very important for us to know your views and valuable comments, just want to inform you about metro it's aproxmetly finished and will be active very soon.We are ready to do our best to serve you better every day. We will be pleased to welcome you again on your next trip.Best RegardsHotel Management
Anonymous User
Superior King Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Jul 6, 2024
Very nice and clean hotel , helpful staff . Only problem was wifi wasn’t really good .
Response from Property: Dear Valued Guest,Thank you for taking your time and share your feedback with us . We are glad to hear that you enjoyed staying with us. and thank you for your input which will help us improve our service. We strive to provide a better experience for you in your next trip to istanbul to earn mıssing point from you .Best regards,NedaGuest Relation Officer
Guest User
Junior Suite
Stayed in May 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 25, 2024
Good hotel with an amazing breakfast menu. Needs to work on cleanness. 7/10
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our breakfast menu! Our culinary team works hard to provide a delightful start to your day, and it’s wonderful to know their efforts made a positive impact on your stay.We sincerely apologize for any issues you experienced with cleanliness. This is not reflective of our standards, and we are taking immediate steps to address this concern. Your comments have been shared with our housekeeping team to ensure we maintain the highest standards of cleanliness for all our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience.Best RegardsHotel Managment
Jigmed
Deluxe Suite
Stayed in Nov 2023
Business travelers
5 review
3.5/5
Posted on Dec 6, 2023
Far from city center
Response from Property: Dear Jigmed,Thank you for sharing your comments about G Hotels. We sincerely appreciate your feedback. It is very important for us to know your views and valuable comments. We are ready to do our best to serve you better every day. We will be pleased to welcome you again on your next trip.Best RegardsHotel Management
Guest User
Junior Suite
Stayed in Jul 2023
Family
1 review
1.7/5
Posted on Jul 5, 2023
AC Air conditioner not working Refused change room, thay kow the ac not working, but thay give us room Thay send gust fan this your option no ac :)
Response from Property: Dear Guest,Thank you for stayıng ın our hotel and Thank you kindly for bringing this to our attention. However, we have investigated the situation very carefully and would like to inform you that we take these situations very seriously indeed. There were ıssues wıth the AC temperatures ın some rooms on the fırst floor, But we have already repaired them, AC wıll be workıng ın all of our rooms, so hopefully if you return to us, you will be able to enjoy the room wıth maıntaıned temperatures. Yes, there were ıssue wıth the A/C but we would hope that when there ıs a problem we really try to solve it during the guests stay, SO, Accordıng to the busıness of the hotel at that tıme we couldn't change the room, but we offered the Fan to ensure that guest leave us feeling happy and relaxed. We hope you’ll visit us again soon so we can share more posıtıve experience.Kınd Regards,Hotel Management
Mustafa
Superior King Room
Stayed in Nov 2023
Couples
2 review
3.7/5
Posted on Nov 23, 2023
if you have your own car this hotel location is quite reasonable, good choice for business trip, but for traveling istanbul quite far. i want to appreciate to cleaner Havva, she was very smiley all the time and kept our room clean and keep asking for our needs. in general i had a pleasure stay in the hotel.
Response from Property: Dear Mustafa, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience. Best Regards, Hotel Management
Muzaffer
Superior King Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Perfect for price for great hotel. The hotel has a good location.
Response from Property: Dear Muzaffer,It's great to hear that you found the hotel to be perfect in terms of price and appreciated its good location. We’re proud to delivergreat value to our guests so we’re delighted that you found our service to be well priced. We hope you’ll visit us again soon.Kınd Regards,Hotel Management
caganix
Superior Room
Stayed in Mar 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Jun 23, 2023
It's a great hotel with an amazing skyscraper view if you take one of the rooms from the residential tower. Rooms are clean, location is great.
Response from Property: Dear Guest,We are delıghted that you had a great experience at the hotel and enjoyed the amazing skyscraper view from the rooms in the residential tower. Having a clean room and a great location can definitely enhance the overall stay. Thank you for sharing your positive feedback. We hope you’ll visit us again soon.Kınd Regards,Hotel Management
Othman3010
Superior Twin Room
Stayed in Jul 2024
Family
37 review
3.2/5
Posted on Jul 13, 2024
It's ok
Response from Property: Dear Valued Guest,Thank you so much for taking your time for your feedback. we're sorry to hear that we fell short of your expectations . our goal is to make sure our guests will enjoy their stay and whatever they might need during the time staying with us will be provided. . your input helps us improve our services and we're looking into the issues you mentioned to ensure a more comfortable stay for our future guests .Once again thank you for choosing us and we hope to get the second chance to make things right for your next stay to earn the missing stars from you . Best regards,NedaGuest Relation Officer
Guest User
Superior Twin Room
Stayed in Aug 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Sep 7, 2023
Everything was Perfect
Response from Property: Dear Guest,Thank you for your posıtıve feedback on our page. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kınd Regards,Hotel Management
Guest User
Superior King Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Apr 17, 2024
perfect
Response from Property: Dear Guest ,Thank you for sharing your wonderful rating of the G Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience.Best Regards,Hotel Management
Guest User
Superior Twin Room
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 1, 2024
***et is a successful hotel. I make my reservations here without hesitation when I visit Istanbul.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience with us through a 5-star review! Your feedback is greatly appreciated, and we are thrilled to hear that you had a wonderful stay at our hotel. We hope to have the pleasure of hosting you again soon.Best regards, NedaGuest Relation Officer
Yichirouruan
Superior King Room
Stayed in Sep 2024
Couples
1 review
4.5/5
Great
Posted on Sep 5, 2024
The service is good, but the pillows are so high that I really want to shout SOS... We didn't sleep well for almost two nights. The pillows are twice as high as those in other hotels. I feel like I am doing sit-ups when I sleep... Don't book if you can't accept it. Also, the surrounding area is really remote, very remote!!! It's not convenient to go anywhere. Consider it carefully
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking your time to provide us feedback. we truly value your positive feedback on G hotel's service. Your opinion matters, and we're grateful for your kind words. We'll address the pillow height issue promptly to ensure a more comfortable stay for our guests. Thank you for sharing your experience with us.We look forward to welcome you soon in future for even a better experience.Warm regards,NedaGuest Relation Officer
Senhor ye
Superior Twin Room
Stayed in Jul 2024
Couples
34 review
3.2/5
Posted on Jul 29, 2024
When I checked in on the first day, the air conditioner was broken and the faucet in the bathroom was broken. The faucet was fixed later by a maintenance man, but the air conditioner made a strange noise that I couldn't solve. It made me unable to sleep all night. The next day, I was given another room and it worked. The entire hotel has only 3 floors of guest rooms. It doesn't look like a 5-star hotel.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,We are sorry to hear about the inconveniences you faced during your check-in. It is disappointing that the air conditioner and faucet were not in proper working order initially. We apologize for the disturbance caused by the air conditioner noise, affecting your sleep. We appreciate your understanding as we arranged for a room change to resolve the issues. Your feedback regarding the hotel's appearance and facilities is valuable to us, and we will take it into consideration for future improvements. Thank you for sharing your experience with us. We hope to get a second chance to welcome you again in future for an even better stay . Warm Regards,NedaGuest Relation Officer