Naz City Hotel Taksim - Special Category Reviews

Unfortunately, I wasn't happy with my stay this time. I've been coming to the same hotel for 3 years, but the quality seems to be getting worse year by year. This will likely be my last stay here. The towels were only fully stocked on the first day. After that, towels were missing every day. Also, water used to be complimentary and available next to the kettle – now you have to pay for it. Even the used coffee cups weren't automatically replaced with clean ones. They were only changed after I complained. The shuttle service has also deteriorated: it used to have 3 cars, then 2, and now only 1. Plus, the shuttle used to be available 24 hours, but now it's only until 8 PM. It's a real shame, as I used to genuinely enjoy my stays here. Unfortunately, it's very clear that both service and quality have declined. For this reason, I won't be recommending the hotel to anyone.

-Greedy place, not allowed to bring food or drinks from outside, food there is 4 times expensive than the 250 meters away restaurants, which are amazing. -Room service are really annoying, don't understand "Don't Disturb" sign, many times. -Same for the restaurant guys, don't understand that red light for "Don't Disturb" -Curtains weren't working, in a really sunny day, I couldn't sleep well, plus for the annoying room service people, -They don't supply water, the water bottle is for 3 euros, -Room service didn't supply any towels, they took it all in last day, trying to make me purchase them too? Maybe -No visitors allowed (didn't need, thank god 🙏🏻) -Very expensive, yet poor breakfast, 20 euros. (didn't have it, but I took a look)

Overall, excellent service. Very friendly and helpful. The hotel looks luxurious and clean.

I love the stay and the hotel recipients are veey helpful,lost my phone on the taxi,Miss Zehra and Mr Cenk helped me find, Mr Furkan was a very helpful to take the shuttle to Taksim square,i love the stay and surely will stay here next time.

Extremely clean, superb location, excellent facilities, and wonderful staff behavior. This hotel is fantastic.

Glad I picked that hotel it's very close to taksim square and surrounded by lots of good bakery and shops also they provide free shuttle service.

Everything was good but please improve your pillows

Best hotel service. Highly satisfied.

Overall, our stay at Naz City Hotel was lovely. The facilities were excellent, and most of the staff provided great service. However, we had a disappointing experience with one of the receptionists — a lady whose behavior was quite rude and unprofessional. At times, it felt as though we were not paying guests. This was the only downside to an otherwise enjoyable stay.

nice one best experience 

It was well located and the room was spacious. The customer service could be better

Super Hotel.

Great hotel! Service is amazing and rooms are clean, spacious and modern. Awesome facilities, really enjoyed our stay here.

Every thing good except the breakfast