Istocno Novo Sarajevo Hotels with Airport pickup service

Perfect little hotel for the early morning train to Mostar! By taxi it's only 5 mins away. Everything is clean and comfy. They packed me a takeaway breakfast that I could enjoy on the train! The day receptionist was amazing but the lady in the night was clueless. I had to walk all the way to the gas station (~10mins) to get a bottle of water, because the room doesn't come with any. But she forgot(?) to inform me that the tap water is drinkable! 1:30am in my pyjamas to quench a late night thirst wasn't fun. Bathtub was a bit weird to use, as the hose didn't extend and seemed like it was only available as a jacuzzi/ tub format, instead of a shower.

Presidential is an understatement for this superior, modern hotel in the heart of Sarajevo’s attractions, restaurants and pedestrian streets. Our Overseas Adventure Travel tour group was assigned to this hotel. The tour company could not have made a better selection. The room I occupied overlooked the river and the base of a mountain range. The room is beyond spectacular, especially considering less expensive rooms are generally assigned to tour groups. The bathroom features an entire glass wall with curtains to close for privacy. But why? Many of the rooms overlook a busy street and the river. Besides, who’d want to look at a 71-year-old geezer shaving?☺ Windows are insulated blocking cold and street noise. The room is spacious, clean, modern, and has all creature comforts. But beware of the minibar prices. There are small grocers nearby that sell wine for about 6 euros. Buffet breakfast was included for tour group members, so I don’t know if there’s a separate charge for other guests. The hotel staff are amazing and courteous. If only Orlando area hotels could learn from Hotel President Sarajevo.

Nos alojamos por su relación calidad-precio y la verdad es que nos gustó; lo mejor es que es barato y bastante bien ubicado. Es básico pero correcto y por el precio, más que suficiente….. limpio y cómodo. El personal, agradable. Se indica que tiene parking, aunque es la calle…. Que de hecho, está entre callejones que cuesta un pelín encontrar siguiendo las indicaciones de google maps. La mayor pega es que se oía todo y, por ejemplo, a las 5:30 de la mañana nos despertó un hombre que se había puesto a rezar de lo alto que se oía… para nosotras no fue mayor problema porque pudimos seguir durmiendo pero es importante tenerlo en cuenta.

The biggest issue is the renovation and construction going on. They are replacing the carpets and things are ripped up everywhere and the new carpets smell horrible. I was on the 9th floor and they were doing this one the 10th floor, or at least storing something there. I could smell it everywhere. Then, perhaps to cover the smell, they decided to start painting the hallway when it was full of guests! Now it smelled like paint and workers were painting and blocking the rooms. I complained about this when I checked out and the staff was very unhelpful and sort of muttered and walked away after telling me something that probably can not be in this review. Honestly, I tried to resolve this directly before I left, but the front desk was not interested so I said, okay, I'm going to contact Accor and write some reviews. The staff in general was quite unprofessional for this quality of hotel and need some more training. They lounge in the backroom on a couch in view of the lobby or play on their phones. The room was also dirty and the bathroom is very small. Breakfast wasn't bad, but crowded. The hotel is quite far from all the tourist parts of Sarajevo. I've had to alter this review a few times, so hopefully it will work now.

Good location - not in the very center and therefore not in the noisiest part of the center, but close to all the main attractions. Also, the pluses include breakfasts, which began very early and were served until 11:00, full, very tasty, hearty. The hotel has been renovated, the rooms have been renovated, but the hotel itself - the corridors, elevators are like from the last century. The room had a terrible hair dryer, which did not dry at all, also from the 80s of the 20th century. Not all the receptionists, but only some women were not polite, did not smile, did not try to help, did not fill in the registration dates correctly, not only did they not apologize, but they also got irritated that I asked to redo it (((

There is a cute girl at the front desk who is a little bit fat. She is very friendly and answers all questions. The breakfast is a bit average. The hotel is within walking distance to the attractions, which is quite convenient.

The hotel is in the perfect location, scenic views all round and near restaurants, shops etc. It is walking distance to old town and a lot of the sights, like the cable car, the wooden fountain, historical mosques, city hall, eternal flame, museums, markets, etc. Take a short walk up to Yellow Fortress near the hotel for some breathtaking views! The hotel is super clean and the staff are incredibly friendly and knowledgeable, going above and beyond to make your experience even better! The room itself was huge, bed was very comfortable, bathroom was fantastic, you’re given toiletries and tea, coffee etc. Used the sauna which is free and you book sessions with the reception staff. Breakfast each morning was fresh and tasty, buffet style with a variety of juices and coffees/teas, ate so much! Would definitely recommend this hotel and would stay there again when I visit Sarajevo and Bosnia again, loved it! Thank you :-)

We spent a wonderful weekend in Sarajevo. Aparthotel is located very close to the city center and is especially great if you like to take walks- city sights, restaurants, shopping centers are all located within a 20-25 minute easy walk. The hotel is situated on a hill so returning on foot can be tiring. The staff was welcoming and helpful. Room is spacious and clean, but the bed is uncomfortable and it bothered us that the maximum on the thermostat was set to 22 degrees(which was low for us). Breakfast is delicious with a lot of options. On the 5th floor there is a terrace with a beautiful view where you can enjoy your morning coffee and a cigarette. The hotel also has an underground parking garage where you can safely leave your car free of charge. All in all I would recommend this place.

The cleaning lady did not change the bathroom towels but rather just put the dirty ones from the floor back on the hook. We found exactly 12 cockroaches, and when we confronted the manager about them, he said (in broken English) ”They are not your business.” The lockers could not lock, so all of our belongings were practically exposed for possible theft. The bars on the beds are falling off possibly on the guests. The door handles were also falling off leaving us locked outside of our room and therefore having to go inside through the balcony windows. The bathrooms were dirty and so was the kitchen. The cleaning lady framed us for breaking 3 glasses, throwing up on the floor and sticking chewing gums to the heaters, meanwhile she was doing makeup during her shift. They wanted us to pay around 70KM for that. In addition, they accused us for smoking in the rooms whilst in fact we did not even have cigarettes in the whole hostel. The manager kept stalking us from his balcony during most of the night. All in all, it was a pretty kafkesque experience.

The slanting alley is very cute ~ very close to Pigeon Square. I woke up lazily in the morning, walked slowly along the stone road to Pigeon Square, passed through the pigeons, randomly found a coffee shop, and sat down in a sunny location. Order a small snack and a cup of coffee (I recommend Turkish coffee, which is very flavorful. Stir it first, then settle it, and finally pour it into a small cup to taste) and enjoy the wonderful coffee time slowly ~ The main thing is to wait for the restaurant to open😆The earliest restaurant has to be ten Opens at 2 o’clock∠（ᐛ　∠）＿Enjoy a delicious meal and stroll around the old town~ It’s a perfect day~