Guest User
March 23, 2024
We loved the carnival period we spent at the hotel. Choose the rooms with a view of the lake, the breakfast floor is better for the rooms further away, prefer the one that is not next to the service access. Breakfast very well served, catering to vegetarians and vegans. The pool area needs better daily maintenance such as washing the chairs, tables and floor, as well as more staff to assist at busy times. Lunch and dinner are served in another location, but all close to the reception. People with mobility difficulties need help to get around as access to the restaurant is via stairs and stone floors. The recreation for my children's ages of 12 and 13 left something to be desired in terms of integration and activities, entertainers did not interact to the point that they felt attracted to staying at the recreation. The Carnival party was really cool, with live music. Every night in the piano bar there is live music. In the afternoon there is coffee served in another room. The place in general is very well maintained and clean. It has a refrigerator, microwave, fruit, for mothers with babies and children in the building where the rooms are located. The room is spacious, our bathroom was leaking, but nothing that interfered with our stay.
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