Courtyard Jackson Ridgeland

This is an older Marriot. They are in the process of renovating though. Carpet was worn and stained but everything else was fine. Paid a bit less than I usually do for a Marriott, so it was worth it.

The staff was all very friendly but the room felt dirty with stained carpets and a leaking bathtub faucet.

Honestly, this hotel stay was very rough. When I entered my room, the table and desk chair were strangely stacked on the sofa as though they were moved for vacuuming and never put back (see images). The doors to enter the hotel seemed like they were barely staying on the hinges (It honestly felt kind of unsafe). The hotel was very dirty: I found corners filled with dust, someone else's hair in my sink (the hair was black and I am a redhead), paint was peeling everywhere (guest room doors, ceiling, etc.). But the worst part of the stay was the business center. As I was traveling for work, I made sure to pick a hotel that advertised having a business center as I new I would need to print some documents during my stay. When I went to use this hotel's business centers, none of the computers worked. I asked a front desk agent for help and they nonchalantly just said they have no way for guests to print. In situations at other hotels where business centers have been down before, I have had desk agents offer to print what I needed on their back-of-house printer. Here, rather that offering to help they just said I am out of luck. I ended up having to take an Uber at 7pm to a ups to print a few Word documents.

The property could have a little cleaner carpet needs to be removed or shampoo.

If I could leave ZERO stars I would.. We stayed here one night on our way to Panama City. I booked a room with a king bed and pull out couch. The room was TINY. Seemed like it used to be an extra storage room that they converted to a hotel room. Our room was also HOT.. There was no AC in the hallway or the rooms on the third floor. We called the front desk at around 10 because we were crammed and HOT.. They thankfully moved us to a room on the first floor (but not without an attitude). This hotel should be ashamed… the pictures on the advertisement are misleading and this hotel is a WASTE of money!

my grandson and I checked in on a Sunday. The room's carpet had a large stain in the middle of the room & it smelled like mildew. i couldn't get the deadbolt to retract after it popped out so i couldn't close the door. i went downstairs to tell the manager at the desk he offered to change my room. he showed me two more rooms both with large stains on the carpets. He said they are about to do renovations so no carpets are being cleaned. he showed me another room carpet dirty but no large stains i decided to take it since he told me he didn't have time to show me another room and it looked and smelled better than the others. I left & came back later that evening and upon further inspection the room was dirty, only the beds were made, sticky stuff on the night table with cup ring stain, bathtub had ring around it and dirt in tub, dust everywhere. i stayed 3 nights asked for my room to be cleaned everyday it was finally cleaned the day before i checked out. and i only received 1 set of towels when there should have been 2. At checkout I voiced my dissatisfaction to the general manager she apologized and said they were cleaning carpets. I guess the manager, just chose to show me rooms that were in that condition. he was very rude as I spoke to the general manager making smart remarks and rolling his eyes. he was very unprofessional. don't know what i did to get on his bad side but the rest of the front desk/staff were very nice, professional and accommodating.

Considering the Hotel under renovation from old to new it was pleasant!

It was very clean and very good customer service.

The property needs to be updated. Our carpet was fraying and torn and the bathroom had mold. The staff was friendly and the beds were good.