55 Parkstone Pl, Jackson, Tennessee 38305, United States
Show on Map
With a stay at Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel in Jackson, you'll be within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. This hotel is 4.5 mi (7.2 km) from Lane College and 5.2 mi (8.4 km) from Old Hickory Mall.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 96 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFreeGolf CourseSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: McKellar-Sipes Regional Airport
(21.7 km)
Landmarks: Sky Zone Trampoline Park
(430m)
Landmarks: The Ballpark at Jackson
(870m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Standard Room
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
11
Standard King Room with Walk-in Shower
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
7
Standard Room, 2 Queen Beds
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
7
Queen Room with Two Queen Beds - Hearing Accesible
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
9
Suite - Hearing Accessible
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
8
1 King Bed Suite Comm Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
8
King Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
8
1 King Standard Walkin Shwr Sofabed
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
6
2 Queen Beds Suite Bath Shwr Combination
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Room Details
Check Availability
Hide Room Types
Guest Reviews(96)
4.1/5
Very Good
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property is lauded for its friendly staff, clean and spacious rooms with soft beds, and a convenient location near I-40. However, it is deemed overpriced by some guests.
Read more
Helpful
Not helpful
Sabrina
February 5, 2024
Excellent
Rhena
November 25, 2023
My brother inlaw wanted a hot tub and I wished for internet, not just wifi, but we’ve not had those anywhere we stayed😉. Brother in law up early and said breakfast was really good. Would stay here again.
Rhena
November 25, 2023
This motel was our half-way point on our trip, so we’ve stayed here 2x. Both were great. We only spent the nite, no activity required for us. A clean bed and room were all we needed. My bed wasn’t quite as comfy this time, room 219, other than that would just be sure u have enough towels as we only had 1 each.
Verified traveler
November 13, 2023
Good stay; however, the hotel was short on staff for housekeeping which caused the room not to be serviced daily. The staff otherwise were professional, accommodating when needed, greeted customers pleasantly and offered assistance if or as needed.
Wesley
November 13, 2023
My vehicle was vandalized and security cameras didnt work
Gene
September 20, 2023
The first day we did not ask for room service. Day 2 we left the bed unmade so the linens could be changed. When we returned the bed had been made, no new linens, dirty coffee cups left in room half full and floors not cleaned.
The bed was comfortable but we were told no biscuits at breakfast because management was cutting back.
Glad it’s our last night.
Dominique
September 16, 2023
Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!
Stanley
September 4, 2023
Could not get the points for downloading the app. Secondly book second night and when I returned to my room 517 the bed was unmade bathroom not cleaned. Room so bad I was placed in room 520 without compensation or apology. I wasted the 269.00 in One dollars booking this room.
Melinda
August 6, 2023
Clean quiet hotel. Beds were soft enough for me (I dont like a hard bed). The front desk lady was very friendly and gave us a bag with snacks. Very easy on and off for I-40. Overall great hotel for travelers!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
4.1/5
Cleaning & disinfecting
Cleaning services provided by a professional company
Rooms are disinfected between stays
Property Description
Opened: 2011
Renovated: 2018
Number of Rooms: 107
With a stay at Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel in Jackson, you'll be within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. This hotel is 4.5 mi (7.2 km) from Lane College and 5.2 mi (8.4 km) from Old Hickory Mall.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Golf Course
Smoking Area
Meeting RoomAdditional charge
Business Center
Fax/Copying Service
Fitness Room
Meeting Room
Show More
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get hotel deals on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
How to get lower prices for hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com's customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.