Hampton Inn & Suites Jackson

Great staff, nice room, television was inoperable but staff was quick to remedy situation. Overall excellent stay.

Did not clean room or empty trash. Was no apology.

I don’t know if this hotel is new or just newly remodeled. It’s very nice. The single piece shade for the window eliminates that center window gap for light and lack of privacy. Everything was clean and fresh. Staff was nice. I liked the area to purchase drinks and snacks so I didn’t have to go out for them. Hot breakfast was good except they only had sausage as the meat which gives me heartburn. They had a GF cereal. My only complaint is these big bottles of toiletries instead of SEALED individual bottles. I know it’s a less plastic thing but those are so easy to tamper with. Also as someone with allergies I can’t be sure what I’m using. So bring your own. Overall very nice

Our hotel room bathroom had many areas of MOLD on the shower tile grout. GROSS!!!!! How was this overlooked? Management: Please check your rooms!! Ants were crawling on the bathroom counter! During our check out in the morning, the receptionist never asked us how our stay was. We love Hampton Inn, but will never stay at this site again.

The check in desk clerk was not welcoming at all! Close to rude!

We had a graduation weekend nearby and just needed a place to stay for one night. We always choose a Hilton hotel so this was it in the area. The exit is desolate around this hotel but less than 5 minutes down I40 is a main Jackson exit with all kinds of dining and amenities. Turn right out of the hotel and you are quickly into ‘old’ downtown Jackson with some cute shops/coffeehouses and etc. This Hampton itself is a much older property than I am used to seeing these days, but it was clean and comfortable for my family. Our door was kind of stuck and you had to pull real hard to get it open and our blinds had what appeared to be a cigarette burn in them. There was also a faint ‘old’ smell (almost like old cigarette smell?) in the hallway as well. But all in all this is being pretty picky. It was fine. The breakfast area was completely slammed on Saturday morning as a baseball team and their families had taken over the area. Kudos to the staff who worked hard to keep the food re-stocked and cleaned the tables so that there was room for others as space became available. All in all, this is a fine stay for passers thru!

Breakfast included

Comfortable beds No wastebaskets, no hair dryer, no desk chair … told front desk and they took care of them. Telephone in Rm 219 did not work.

The hotel was absolutely fine and very convenient. My only complaint is that I booked this hotel because they were pet friendly. When I booked, there was absolutely no mention that there was an additional pet fee. The fee was quite high, about $85 with taxes. I was irritated that this was never mentioned during the online booking process.