Popular Citadines Hotels in Jakarta

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Top rated hotels in Jakarta

Citadines Rasuna Jakarta

Citadines Rasuna Jakarta

4.1/532 Reviews
Kuningan
Stayed 2 nights, hoping to disconnect selves from routinities with different ambiance and experience facilities ie pool, gym or sauna - or simply elevate bonding along with some tea/ coffee in the room. Sadly, none of those were available at their service. I listed myself to use the pool for the next morning (since limited seats were allowed due to pandemic) - just to experienced nothing more than 3mins in the pool. It was foggy under the water! Can you believe that? The janitor told me it’s due to the cleaning process. Well I’ve tried to swim in so many pools - never once it was foggy because of cleaning process. More likely it’s severe dirty instead! Then I humored mysef with sauna, which I wasted 25mins awaited the room to be ready, and it’s not even close to ‘warm’. Seriously, what a start of the day! Later in the eve around 9ish pm, a just checked in guest next room was making a ridiculously loud noise phone call. I asked the management to assist - which they did, but seemed that the Hotel rep was too soft that the loud noise happened again at 11pm. Hello? Try to be firm, will you? We were offered to move to an upgraded room - which was unnecessarily big. Another unpleasant experience happened there, where the tea cups and electric kettle had stains in most parts. Last but not least, the cooler were off in the hallway, receptionist area and in the elevator. I so believe the management has long list of homework to settle, to elevate service rating - so please do start soonest!
Citadines Sudirman Jakarta

Citadines Sudirman Jakarta

4.1/558 Reviews
Sudirman
The unit are spacious, Our room Accessible from -Room-Toilet-Living room-Kitchenette, easy to Push/pull our luggages, Highly recommended to any Personal shoppers from outside country to stay here, Huge room to keep big luggages and boxes! i like the idea of drinking water are refillable using the big bulk drink bottle dispensers. One of the front of house employee named ”Chevas” went over beyond to help make our stay safe & enjoyable. Check out on Thursday 16th Feb 23 - all the front desk staff that working on that time extremely hospitable (Please give your staff awards!) and Chevas is one of the top notch! Incredibly helpful gentleman. I had an issue in the first day i came, Express my dissapointment with one of the Front of house employee ”Chevas” Very nice & soft spoken guy! FAST FORWARD - Immediate action from him, Thank you Chevas for sorting out our issues so quick.. Thank you to you and other employees -GYM wise.. I think needs hotel WIFI that automatically connected. Location wise from my point of view, need to put a big signage (Citadines sudirman) from the big road- The entrance quite confusing. Overall Awesome place! Fair value of money, So this was a big plus Will definitely come back again for another relaxing, quite and peace time on this apartment in one of the busiest city. i will recommend this hotel/apartment to my colleagues. who wanted to travel to Jakarta Mr Heri & Mrs Heri (Bandar Seri Begawan)
Citadines Gatot Subroto Jakarta

Citadines Gatot Subroto Jakarta

4.5/557 Reviews
Kuningan
My recent double stay at Citadines Gatot Subroto Jakarta presented a contrasting experience, showcasing the evolution of this newly-opened hotel. The initial stay left much to be desired, with glitches here and there. Given the newness of the establishment, I had expected a seamless experience, but unfortunately, that wasn't the case. However, the silver lining emerged during my second stay, transforming my perception. The staff at Citadines Gatot Subroto proved to be the game-changer. During my second visit, their responsiveness and helpfulness were outstanding. This positive shift significantly contributed to the improvement in my overall experience. A delightful surprise awaited me as my room was upgraded to the next category, providing a more spacious environment. The room itself was equipped with functional facilities, including a fridge, microwave, washing machine, and more. This thoughtful inclusion enhanced the convenience and comfort of my stay. In summary, Citadines Gatot Subroto Jakarta has undergone a positive transformation. While the initial glitches were a setback, the attentive staff and upgraded accommodations during my second stay redeemed the overall experience. As this newly-opened hotel continues to refine its operations, I anticipate even greater things in the future. Recommended for those who value helpful staff and functional amenities in a growing establishment.

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