Except for couple of staff ***** with duty ***ager Vikas, the experience was horrible. One of the unique experiences of having my parents door locked from inside as well as outside. It took the hotel staff more than an hour to open the door that too when I had to personally climb from the balcony of the adjacent room to my parents room. The staff was just relaying the responsibility of getting the door ***ually opened. Though they offered us to shift in to one of their premium villas but that got us to some more challenges. We had ordered main course (paneer tikka masala very bad taste), one food item which was really good is their paneer Kathi roll.