Hampton Inn Jasper

Trouble with check in. Charged twice for incidentals

The bathtub would not drain properly and we had to report it. It was fixed but that first shower was a real turn off. Also, the water would not get hot and it was right on the verge of not being warm enough. They said there was nothing they could do about it because the hotel was being renovated and it was due to be worked on next week. I felt they were charging too much for the condition of the property.

Weird experience, some rooms had some work done and were just opened this day supposedly. I was given a room where the light switches and phones weren't working properly and there was a giant hole in the wall still for the electricians to access wires. I noticed this after unpacking and asked for a different room. The front desk staff went upstairs and just said everything was fine in the room. So I went back, and started to unpack when I noticed I was sweating. Turned out the AC in the room wasn't working properly either. Couldn't call the front desk from the phone in the room either so it was all very frustrating given that I already asked for a new room and realized this other problem existed. So I called again and the front desk worker came up and told me the maintenance man could come fix it. By this time it was late at night and I couldn't believe this was happening I just asked for a refund so I could go to a different hotel and rest. They did give me another room across the hall eventually which also was unfinished but at least had the AC working.

Dated rooms for the price.

The friendly staff is probably the only redeeming quality of this particular Hampton property. The hotel itself is old, run down and dirty. Walls are paper thin so you can hear everything through them. Beds are uncomfortable and bathroom is old and dirty. I was always under the impression that Hampton in keeps their properties in similar shape but I think we will switch to another brand of hotels.

Clean, safe, comfortable, good for families, and good breakfast. The hotel has lots of maids which was great, but need a few handyman to repair the cosmetics throughout. Overall, would stay here again.

Arrived late at night. Checkin was prompt and painless. Comfortable bed and good water pressure for a wake-up shower in the morning. Breakfast was delightful. Staff very friendly and helpful.

I eft a make-up bag and a young lady tracked it down and a wonderful young man mailed it to me. They went over and above to help me. They were wonderful.

This is a nice property for a short stay. It has easy access from I-22 and the area has a number of restaurants within easy an easy drive. The hotel is clean and well maintained and the staff friendly and knowledgeable about the area.