Elyton Hotel, Autograph Collection

Cleopatra and Allison were so so helpful and friendly at check in. They made sure to accommodate and made me feel right at home! I stay here frequently for work trips and it’s so awesome that they remember you even when they see so many people on a daily basis. Kudos to them! Love the rooms and comfy beds too! And the Peloton Bike in the gym is icing on the cake! I’ll be back soon

Unfortunately this hotel was a huge downer for our trip to Birmingham. We were grossly over-charged for our room and found our rates were much lower for other guests we talked to so be careful there. Our room was very noisy and stuffy. The hotel staff were either experienced and very rude and unwelcoming or totally new and didn’t have any information. Additionally our room had other guests hair all over the floor and even though we asked for special attention to cleaning, this never happened. Sorry to have to be negative but something is deeply wrong with the attitude of this hotel and that leads to lots of other issues. Avoid.

Nice atmosphere and pretty designed hotel

Nice and clean. Room is small but comfortable

I loved my experience at the Elyton. Great hotel, cool vibe, good food. My sink would not drain and when I spoke to the desk about this within an hour it was attended to. My 1 issue is that I had to turn on the hot water and let it run for 5-6 minutes before it got hot. If I am back in Birmingham, I'll stay at the Elyton for sure.

Generally not a good property. Corporate and nobody cares.

We booked an overnight stay at the Elyton and we’re looking forward to staying at another Autograph Collection Property as we have enjoyed stay at a few others in the past. We drove all day and we’re envisioning getting to our room and relaxing. Upon arrival we were told that nothing was open in the hotel due to it being Easter. Ok…..not even a hotel bar….no…..nothing. We could get a drink or food. We can understand it was a holiday however, it was not posted online or in the hotel anywhere that would have indicated if you book just know this very important fact. Our room was average at best and we had a corner room with a City view. That’s not saying much seeings how the rooms are well above $200 a night. We were looking forward to breakfast at least. We ordered a Cappuccino and a Latte……this came out as coffees. No where near a specialty coffee unfortunately. Our waiter Skylar was polite when I asked him a few questions about the coffee. He was happy to take a few tips from me in regards to how to make foam for a specialty drink. Their equipment was leaking for him to present specialty coffee drinks and they used “pod” for their Espresso drinks. Hence why our drinks were coffee. We noticed the online menu is not the exact menu presented in The Yard Restaurant. Several items were missing from the in house menu. My husband ordered the Smoked Salmon Toast….we were told….that’s the only thing we are out of. He then order the Elyon Breakfast instead. I ordered the Lemon Poppyseed Ricotta Pancakes with a Bluebery Compote and were looking forward to having them. Moments later Skylar had to inform me that they didn’t have them. They had Chocolate Chip Pancakes if I wanted those…..well no….I’m not a 10 year old at IHOP here. I reordered just the plain ole Continental Breakfast. Yogurt Parfait with Blueberries (how about Blueberry Pancakes in instead of Chocolate Chip?) half a Grapefruit and a Croissant. I thought what could go wrong with a Continental Breakfast….well things look pretty good except the Croissant was not there and was replaced with what I was told was a Catfish Head Biscuit. This thing was big for sure…..not light and airy as a Croissant but very heavy and tasteless. No thanks….my husband tried it and he agreed. He enjoyed his 2eggs/hash browns with bacon and toast. We did have the staff let us know at every turn during our disappointment if stay that Jessica (Hotel Manager) was struggling to keep up with the hotel in every area. The staff was always kind/friendly and had a quick smile. They must really like Jessica because they are always trying to cover for her and her lack of skills in managing a Marriott Bonvoy Autograph Collection Hotel. We absolutely wasted our stay and hard earned American Express benefit on this stay :-(

The place is not pet friendly though it is advertised as pet friendly. There is a non-refundable pet fee that is greater than the amount of pet day price of the room. My saying that was originally less than $150 turned into a state that was almost $500 because of this fee