Guest User
February 6, 2024
Sad in that we stayed here last week and enjoyed the stay but this time greeted by someone let’s say not interested in helping. The room I booked was no longer available so got stuck in a suite. Don’t get the suite unless you have 30 people sleeping on the floor. The bed was made but a dirty towel and tissues were on the floor and trash can in bathroom. Of course calling the lobby or house keeping was cherry on top of a crappy nite. One line was busy and the second sent me to voicemail that was of course filled. I know NY is known as the city that goes to sleep early but this happened at 930 pm. Very disappointed and will search for any place but here