Wuliu Hotel Reviews
Wuliu Hotel
No.56 Sideng Street, Shaxi Ancient Town, Jianchuan, ChinaView Hotel Details
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1 night
Wuliu Hotel Guest Reviews
4.8/5
Excellent
174 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(174)
Positive reviews(174)
Reviews with photos/video(86)
Delicious breakfast(51)
Convenient location(31)
Classy environment(30)
Loved the view(17)
Great location(16)
Average sound insulation(12)
Convenient parking(7)
Would stay again(5)
Guest User
Premier Suite - Courtyard-View (Floor heating)
Stayed in Oct 2021
Couples
1 review
Outstanding
Posted on Oct 25, 2021
Tasteful and comfortable place to stay. We really enjoyed our night at Wuliu - we would definitely stay again. Nice western breakfast option in the morning and great coffee.
Response from Property: Thank you for your comments. Welcome back.
DameDK
Stayed in Nov 2021
Couples
12 review
Outstanding
Posted on Nov 11, 2021
Perfect stay. Will stay with them when I return to Shaxi. I would give them more stars if possible. The location is great and easy for parking your car or stopping.
It’s a nice short walk to all the key attractions. Service was immaculate. The ladies who took care of the place are polite, caring and just super nice. The room is clean and comfortable. The courtyard is wonderful to sit in.
Response from Property: Thank you for your love and praise, and thank you for your love of Shaxi, can get your love, everyone is very happy, and I wish you everywhere is a surprise!
Lorenzo
Deluxe Double Room (With floor heating)
Stayed in Dec 2021
Friends
23 review
Very Good
Posted on Dec 31, 2021
Nice location, rooms comfortable and warm, nice service. To be back!
Response from Property: Thank you for your love and happy New Year。
Marco
Deluxe Double Room (With floor heating)
Stayed in Dec 2021
Couples
1 review
Outstanding
Posted on Dec 31, 2021
Super well curated boutique hotels
Response from Property: Thank you for your love and happy New Year
Colles
Stayed in Jul 2021
Solo travelers
10 review
Outstanding
Posted on Jul 31, 2021
My stay here was perfect, I highly recommend it
Response from Property: Thank you for your recognition. Thank you very much
Guest User
Stayed in Oct 2021
Friends
1 review
Outstanding
Posted on Oct 11, 2021
Friendly staff, lovely place
Response from Property: Thank you for looking forward to seeing you again：）
Guest User
Simple Room - Courtyard-View (Double bed) (Floor heating)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 14, 2024
I have never been in the habit of commenting, but this time I have to say that Wuliu Xinsu is so beautiful and comfortable to stay there! Here comes the point! The store manager Li Yu'an is so generous👍. He directly upgraded our ordinary room to the largest suite. He has been introducing Shaxi travel guide to us, and he is very enthusiastic! Feel free to ask me on WeChat if you need any help. The service is so attentive and the experience is perfect💯!
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Response from Property: Well, thank you for your stay and recognition, and for your valuable suggestions. Wuliu will do its best to serve every guest. We look forward to meeting you next time and letting you witness our growth. Have a good trip!
Guest User
Deluxe Standard Room (Floor heating)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 8, 2024
The hotel is very beautiful, the floor heating is very warm, the staff are very friendly, especially the location is good, it is only one minute away from the drop-off point and you can drag your luggage into the hotel without wearing out the luggage wheels. Thank you.
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Response from Property: Thank you for your good comments and sharing. Thank you for your praise of our staff. They are also the treasures of our hotel and will always work hard to provide thoughtful service to every customer.
AliangziA
Simple Room - Courtyard-View (Double bed) (Floor heating)
Stayed in Mar 2024
Friends
52 review
Outstanding
Posted on Mar 17, 2024
The environment is good, the service is very warm, and the breakfast is rich, but the hotel is renovated from an old house, and the sound insulation is a little bit worse.
Welcome fruit: very fresh
Snacks: nuts
Good night milk: comfortable!
Recommended index five stars!
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Response from Property: Thank you for your praise. Your encouragement is our driving force. We will continue to provide good service and give you surprises!
Guest User
Deluxe Double Room (With floor heating)
Stayed in Mar 2024
Friends
7 review
Very Good
Posted on Mar 16, 2024
First, let’s talk about the advantages of the B&B: the location is easy to find, and there is a parking lot next to it 🅿️. It’s 20 yuan a day at your own expense! The boss has a great attitude and the yard is very clean! Good night, the milk is warmed very carefully and it tastes good.
shortcoming:
First: I didn’t expect the temperature difference in Shaxi to be so big. It’s over 20 degrees during the day and only 4 degrees at night. The bedding and quilts were very thin. They didn’t remind us or turn on the floor heating. We were woken up by the cold in the middle of the night. We got up at four in the morning and quickly turned it on. The floor heating was not warm until check-out at noon. It was very cold throughout the night and in the morning. The pillow was uncomfortable and too high. I was used to sleeping on a low pillow and couldn't sleep at all. The quality of the bedding and bed was also very average! I personally think accommodation bedding and comfort are very important‼ ️
Second: Regarding breakfast, we booked a Western-style breakfast the day before, but the portion was not enough for a man. In addition, it was too cold in the morning, and it was not warm to eat this cold breakfast. It was not enough for my friends to get up at 8 o'clock for breakfast. I asked if I could make a bowl of rice noodles, but the staff said no! This is very annoying. I want to order takeout but I can’t get it. Is it like this after freezing all night and asking for an extra bowl of rice noodles? I thought about it and went out to look for it but couldn't find it (I finally told the boss, who was very nice and sent us to the room). He knew we had a cold and gave us ginger tea, and finally apologized! How can I put it this way, if it weren't for the boss's attitude, I would definitely give a negative review. This is the first time I've been woken up by freezing in the middle of the night while staying in a hotel! The sun came out at noon and I hurried away without wanting to stay in Shaxi for a moment! No one of the four people in the two rooms could sleep well!
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Response from Property: Our team is very sorry to see this review. At the same time, thank you very much for your detailed evaluation. We attach great importance to your feedback. Regarding the advantages you mentioned, we will continue to work hard to provide better services to our guests. We apologize for the deficiencies you pointed out. Regarding temperature differences, we will pay more attention to weather changes and provide guests with corresponding tips and solutions in advance to ensure that guests have a comfortable stay. The quality of bedding and pillows is our focus. We will inspect and improve it. Currently, we have purchased new bedding to replace it to provide every guest with a better sleeping experience. Regarding the use of floor heating, we will strengthen communication with guests to ensure that they provide sufficient warmth for guests on cold nights. Regarding the breakfast issue you raised, I think I still need to explain it to you. Due to the freshness of the ingredients, we require reservations for breakfast one day in advance. We provide guests with both Chinese and Western breakfast types to choose from. I understand that you made a reservation in advance for a Western-style breakfast the day before. I didn't expect that the portion of the Western-style breakfast could not meet your needs. Our team is also discussing the breakfast plan together, and will make adjustments according to the needs of the guests. We will strengthen training on the service attitude of our staff to ensure that guests' requirements are met. We sincerely appreciate your feedback, which gives us the opportunity to improve and improve the quality of our service. We will take every customer's opinion seriously and solve the problem in a professional manner. We hope you will give us a chance to see our improvements when you stay again in the future. If you have any other suggestions or needs, please feel free to contact us. Thank you again for your support and understanding! We will continue to maintain and strive to improve the advantages you mentioned. Regarding the shortcomings you pointed out, we are deeply sorry for bringing you an unpleasant stay experience.
Guest User
Simple Room - Courtyard-View (Double bed) (Floor heating)
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Mar 14, 2024
The room is spacious, neat and clean, and has floor heating, which is very comfortable in winter nights. The location of this hotel is also very good, with convenient parking. The configuration can be said to be five-star standard. There is a very open green space at the door, with a small courtyard, a tea room and a TV room. We booked a family suite and a king-size bed room. The boss and the waiter were very warm and thoughtful. Every time they came back from outside, they would warmly welcome us, send tea and fruit, and today they specially bought freshly baked snacks for us to have afternoon tea. It is absolutely unparalleled. From the service, environment, and facilities, we are very satisfied with this homestay. We will definitely stay here next time and will also introduce friends to it.
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6/9
Response from Property: Meeting is the best time. Thank you for your five-point praise. With your support, our family can go further and smoother. We look forward to your next visit~
Guest User
Deluxe Double Room (With floor heating)
Stayed in Feb 2024
Friends
12 review
Amazing
Posted on Feb 20, 2024
The room is very clean, the service is in place, and the small details are very thoughtful. The hotel has a large courtyard where you can chat with friends. There is also a tea room and a book bar. We made tea in the tea room and the waiter immediately brought mineral water. There are Chinese and Western breakfast sets to choose from, and they also help with luggage. When you walk into the hotel, you can relax. I will come here again next time👍
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Response from Property: Thank you very much for your affirmation and support of our hotel. We will continue to provide you with the best service and make you feel the warmth and comfort of home. Thank you again for your praise! Looking forward to seeing you again and wishing you all the best.
Guest User
Simple Room - Courtyard-View (Double bed) (Floor heating)
Stayed in Feb 2024
Family
33 review
Outstanding
Posted on Feb 18, 2024
The environment is good, very close to the parking lot of Dongzhaimen, the room is very clean and comfortable, the bathroom is very large, there are welcome fruits, the toilet seat cover is changed every day, the service is very good, milk is delivered every night, there are Chinese and Western breakfasts, they asked what you like to eat the night before, and then made a customized breakfast. Because it is a wooden house, the sound insulation effect is poor when there are many people walking, and the floor heating room is very comfortable to sleep at night. The overall feeling is very good, I will stay here again next time
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6/8
Response from Property: Hello, thank you very much for your stay and detailed comments. Wuliu has a unique geographical location, convenient transportation, beautiful surrounding environment, and quiet in a bustling city. The wooden structure of the building is the historical heritage of the local Bai people's residence. Listen to it tell the story of changes from ancient times to the present. Wuliu will do its best to serve every guest, create a clean and comfortable environment, carefully select seasonal welcome fruits and fresh and delicious milk, so that every guest can feel the warmth of home. I look forward to visiting again. I wish you a happy life and everything goes well!
Annihasayo
Simple Room - Courtyard-View (Double bed) (Floor heating)
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on Feb 13, 2024
Hygiene: Very clean, the room smells good
Environment: It's the Chinese courtyard I like, and the room is also
I stayed in Shaxi with my baby for one night. The courtyard is very comfortable, and the second floor is also very photogenic. It is very close to Dongzhaimen and Yujin Bridge, and parking is also very close (the parking fee is 20 yuan and the hotel also transferred it to me on WeChat when I left the hotel)
There is good night milk in the evening 🥛, and two Chinese and Western breakfasts are available in the morning
In our Chengdu dialect, it is: comfortable and comfortable
It is worthy of being the No. 1 hotel in Shaxi Ancient Town
Original TextTranslated by Google
Response from Property: Thank you for your recognition and love of Wuliu; Wuliu is located in a quiet area in a bustling city with convenient transportation. With your encouragement, we will do better and look forward to your next visit. Your arrival is the driving force and direction for our continuous progress.
Caitougao
Deluxe Double Room (With floor heating)
Stayed in Feb 2024
Family
8 review
Outstanding
Posted on Feb 12, 2024
The service is really excellent. All the employees I met were welcoming and smiling. Although it has been open for a few years, it is still well maintained. Hot milk is delivered to the room at night, and there are snacks and coconut water in the room. The floor heating is really warm. There are two options for breakfast, Chinese and Western. The parking lot is also very close, 3 minutes walk. Overall it exceeded expectations.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your meticulous evaluation. Wuliu will continue to improve all aspects. We will continue to maintain high-quality services and strive to create a comfortable and warm stay experience. We look forward to seeing you next time. Wish you a pleasant journey
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