Helezhan Airport Hotel (Qingdao Jiaodong International Airport)

Helezhan Airport Hotel (Qingdao Jiaodong International Airport) Reviews

Helezhan Airport Hotel (Qingdao Jiaodong International Airport)

No.18 Konggang Branch Road, Jiaozhou, Shandong, ChinaView Hotel Details
Helezhan Airport Hotel (Qingdao Jiaodong International Airport)
Helezhan Airport Hotel (Qingdao Jiaodong International Airport)Helezhan Airport Hotel (Qingdao Jiaodong International Airport)Helezhan Airport Hotel (Qingdao Jiaodong International Airport)
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Helezhan Airport Hotel (Qingdao Jiaodong International Airport) Guest Reviews

4.5/5
Good
1700 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1700)
Positive reviews(1615)
Reviews with photos/video(234)
Offers pick-up/drop-offs(664)
Close to airport(201)
Great value for money(179)
Classy environment(151)
Easy to get around(125)
Friendly front desk staff(100)
Perfect for business trips(38)
Delicious breakfast(28)
Negative reviews(85)
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Other
2 review
2.5/5
Posted on Dec 31, 2024
Dirty curtains. Smokers room as im non smoker. You can smell of the stale air in the room. Dirty toilet bowl with urine stains. Asked for clean up, need to wechat them by upload photos to them verify. Terrible stay. Bed liners still ok. Luckily for 1 day stay. Pro is nearer to airport and they ferry customers to airport.
Response from Property: Dear guest, we are very sorry for the hygiene problem you reported! We have always attached great importance to the hygiene of the guest rooms and have invested most of our time in hygiene inspections. The situation you described this time should never happen! We have strictly required the room cleaning staff to pay more attention to hygiene details and ensure that the rooms are well ventilated! Thank you for taking the time to give us your valuable suggestions.
Sam and Lee
Boutique Queen Room
Stayed in Aug 2024
Couples
17 review
3.7/5
Posted on Oct 10, 2024
For a transit hotel, it was clean, accessible and better than we expected at great value. The pickup and dropoff service was very nice! Will use again :-)
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Helezhan Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Helezhan looks forward to your visit again!
Try to go out
Guestroom (2 Beds)
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Aug 13, 2024
It was such a great day right there it’s clean and good also the employees were so nice
Response from Property: 非常感謝您對我們酒店的好評，這讓我們感到無比的榮幸。我們會繼續努力，為您提供一流的服務和舒適的住宿體驗。
Yazeedh
Family Room
Stayed in Sep 2024
Travel with friends
5 review
4.5/5
Great
Posted on Nov 4, 2024
Close to the airport away from the city. You would need a taxi ride to get to attractions from the hotel.
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。
Carol Autumn
Boutique Queen Room
Stayed in Mar 2024
Family
21 review
4.5/5
Great
Posted on Apr 21, 2024
- The reception staff was not friendly. - The room is big and comfortable. - Provide free shuttle to the airport.
Response from Property: Dear guests: Hello, thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create a more perfect service for you.
Guest User
Boutique Queen Room
Stayed in Mar 2024
Family
21 review
3.0/5
Posted on Apr 11, 2024
Breakfast is OK have various choices. Offer service to airport. Have a smooth trip.
Response from Property: Dear guest: Hello! Thank you so much for your interest in our hotel! The pace of progress will never stop, for your trust, we will be more persistent, He Le Zhan hotel will always stand in this city, waiting for your arrival! See you or see you! I wish: smile often!Hope to get your five-star praise next time, thank you！
Guest User
Boutique Queen Room
Stayed in Jun 2024
Solo travelers
5 review
3.5/5
Posted on Aug 15, 2024
The hotel is Clean and tidy, the staff members are friendly and helpful. The hotel is very close to the hotel, the downside is that it’s far from tourist attractions. However, there’s a metro nearby and it’s great for short stay!
Response from Property: 人生一場又一場的相遇，都是莫大的緣分，非常感謝您的支持，願在以後的旅途中，與您一起共度美好時光！
RS_R
Guestroom (2 Beds)
Stayed in May 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Overall good 😊 !! If I come over to this location I have decided to book here !!
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。
albert sinatra
Guestroom (2 Beds)
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Good hotel for bussiness trip near airport
Response from Property: 尊敬的賓客： 您好！ 感謝您的光臨， 同時也真誠感謝您對我們的喜愛和認可， 您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！
DR.Maher Ahmad
Guestroom (2 Beds)
Stayed in Jul 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Very nice and clean
Response from Property: 非常感謝您對我們酒店的好評，這讓我們感到無比的榮幸。我們會繼續努力，為您提供一流的服務和舒適的住宿體驗。
Mohammad
Boutique Queen Room
Stayed in Aug 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Nice and cool
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。
albaston
Boutique Queen Room
Stayed in Apr 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Jul 25, 2024
not bad clean and cozy
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。
Shanhemusiyecao🍀
Boutique Queen Room
Stayed in Dec 2024
Business travelers
159 review
4.7/5
Amazing
Posted on Jan 5, 2025
Every time I come to Jiaozhou Airport, I will choose Helezhan Hotel. The hotel has very convenient parking, very affordable price, clean and hygienic environment, and the room has floor heating in winter. It is worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您選擇和樂湛酒店，我們很高興您在酒店有一段愉快的入住經歷，感謝您對酒店的支持與信任！我們將繼續努力，為您提供更加舒適温馨的入住體驗。期待您的再次光臨和惠顧！
Guest User
Boutique Queen Room
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Airport transfer: I landed at 12 o'clock in the evening and called the hotel to see if I could pick them up. They immediately agreed and picked me up in a few minutes. Very good. Hygiene: The hotel is very clean and the surroundings are very quiet. I can sleep well.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，和樂湛 酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開！
Jinmeng💋
Boutique Queen Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Hygiene: The room is clean, the bathroom has some flaws, environment: Very good, the space is relatively large, and it is more than 10 minutes away from the airport. Service: The front desk called me early, which was very considerate and responsible. My flight was at 6:50, and the hotel picked me up at the hour. I needed to take the hotel car to the airport at 5 o'clock. I booked a 4:30 wake-up call. The call was gentle in the morning. Facilities: All the facilities are available at this price. The only drawback is that it would be nice if the room had a charging cable that costs money. I forgot to bring the charging cable, and it was a bit troublesome to rent a power bank at the front desk. I hope it will be improved.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您選擇和樂湛酒店，我們很高興您在酒店有一段愉快的入住經歷，感謝您對酒店的支持與信任，同時也感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。期待您的再次光臨和惠顧！