Yingbin Hotel

房間很大，周邊環境也好，早餐也不錯。就是地毯實在真的得清理清理了。

房間很舒適，很乾凈，服務很貼心，家的感覺

I was not satisfied with the hotel I originally booked, so I specially booked this hotel because it was a guesthouse and thought it should be good in all aspects. However, I was not particularly satisfied with the check-in experience. I did not give a bad review because the hotel environment was good, the air was good, and the service of the room aunt was good. Let me talk about the experience when I checked in first! The front desk receptionist answered one question after another, and did not actively ask about the customer's needs. You have to look at her face. The current service industry is very competitive. I really can't see how this hotel is managed and how to train employees. No one greeted me during the stay. Since I took a plane and a taxi early in the morning, the elderly and children were very tired. I ordered takeout directly at the hotel and took a break. The takeout arrived. I asked three people and finally walked to the gate security to tell me the exact location of the takeout. From the front desk to the concierge, they were all cold and ignored the feelings of the guests. After all, it should be a four-star hotel! Don't they have the most basic etiquette? Let's talk about the room. The first time the phone was broken, I could only + the hotel's official WeChat or go to the front desk. After reporting the repair, the room attendant solved it. The hands-free button was available, but there was no sound in the receiver. Doesn't such a big hotel have an engineering depar**ent? The next day, the TV didn't turn on again! I would like to thank the housekeeper that night. When the kid accidentally knocked over the water cup and the bed sheet got wet, the housekeeper ran back and forth twice to change the bedding. Although it is her essential job, I would like to thank the employee again for the inconvenience. The next day, the lobby manager checked me out and asked about my stay experience. I told her the truth. The other party said that in order to show her sincerity, she would give me a free upgrade next time I stay. I refused directly. First of all, you don't know the purpose of my stay, how can you know that I will come to Jieyang next time? Since some issues were not proactively contacted and resolved on the same day, but were casually mentioned when checking out, there was no sincerity at all. Do you think you will choose this hotel next time?

環境非常優越，下次去還想住這裏

One of the best hotels in Jieyang. The location is very good and the environment is good. I will choose this hotel next time I go there.

Nice environment, clean and tidy, very quiet

Suitable for business trips and accommodation

Very satisfied, stayed for two nights in a row

The location is very good and the service is very good