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Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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Negative reviews(34)
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
GOOD!
Response from Property: 感謝親人的暖心點評️,很高興給您帶來了一次滿意的入住體驗,您的肯定讓小如感到如沐春風,希望您能夠再次選擇我們酒店,小如祝您工作順利,天天開心
Guest User
Business Queen Room
Stayed in Sep 2024
Couples
12 review
4.0/5
Very Good
Posted on Oct 6, 2024
The room is relatively new, with a large area and good facilities. Because of the early flight, I can't have a meal and can't comment on the breakfast. There is a free airport shuttle, but the early morning airport shuttle is a minibus. It is probably an outsourced vehicle. The driver has a good attitude, but There are so many people and suitcases on the bus that it’s difficult to even stand. I feel really annoyed.
Original TextTranslated by Google
Response from Property: Thank you to my loved ones for commenting on Xiaoru despite their busy schedule. Xiaoru is very grateful🏻. Xiaoru will accept your suggestions with an open mind. Xiaoru is now full of energy and strives for better results💯. Xiaoru is looking forward to your support. Come again!
Guest User
Business Queen Room
Stayed in Sep 2024
Solo travelers
3 review
2.5/5
Posted on Sep 15, 2024
As a Ctrip diamond member, I rarely complain about hotels. I couldn’t help but complain this time. The first time I called the hotel after getting off the plane, I was told to pick up my luggage and then call to find out how to get picked up from the airport (they refused to explain it immediately). After picking up my luggage, I was told to wait for the bus at Gate 8. After coming out, I was told that I was not waiting at the exit, but had to go to Gate 8 where I arrived. But passengers are not allowed to go against the flow and re-enter the airport. Need to walk a long way and enter the airport again. Doesn’t the hotel know that guests carry heavy large and small suitcases? So irresponsible. Also when dropping off at the airport, the driver was reluctant to help carry the luggage and asked the guest: Since you can travel, can't you carry the luggage yourself? Terrible service, terrible experience. In today's service-oriented society, such crude software will never appear again!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your review. We are a little disappointed if you are not satisfied! Of course, being able to help you and solve your practical problems has always been the goal and direction that our friends strive to pursue. We believe that next time you stay in our hotel, you will feel more about our service and you will definitely be completely satisfied with us. Like, looking forward to your visit~