Guest User
December 29, 2023
The most abhorrent experience to ever have. Firstly, there's no service by the staff, they refused to give us hand towels or water bottles, which should've been in the room as part of the amenities. Secondly the concept of hygiene, which is foreign to them. We saw regular quarrels of guests and ourselves, asking them to mop and clean the rooms and washrooms. They don't mop the floors, use the toilet bowl brush on the basin, don't change the bed linens, don't clean their tables, their hot water has rust coming out of the water tanks, bathroom faucets are falling off, tv's and ac's are out of order, their rooms are smelly. There's only 2 items in the breakfast buffet and their breakfast will give you a stomach infection. They don't even have basic etiquettes on how to treat a guest. Horrible, absolutely filthy and awful.