Protea Hotel Fire & Ice! Johannesburg Melrose Arch
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Protea Hotel Fire & Ice! Johannesburg Melrose Arch

Health Protected
#18 of 4-star Select Hotels in Johannesburg
Melrose Arch Precinct, 22 Whiteley Rd, Birnam, Johannesburg, Gauteng 2076, South Africa
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Located in Johannesburg (Birnam), Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a 4-minute walk from Melrose Arch Shopping Centre and 7 minutes by foot from James and Ethel Grey Park. This upscale hotel is 0.8 mi (1.3 km) from Wanderers Stadium and 1.1 mi (1.7 km) from The Wanderers Golf Club.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 50 Reviews
Amenities
Golf CourseOutdoor Swimming PoolMassage RoomFitness RoomPrivate ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Metro: Rosebank
(3.5 km)
Metro: Sandton
(6.7 km)
Airport: Grand Central Airport
(21.7 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Twin Room
13

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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King Room
26

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Doorbell/ Phone Alerts
Room Details
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Junior Suite
15

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Connecting Room
Room Details
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Guest Reviews(50)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property is located in a safe, upscale area near shopping, dining, and the airport, with easy access to major roads. Guests enjoy a delicious breakfast, excellent service, comfortable and soundproof rooms, and exceptional cleanliness.
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Helpful
Not helpful
Jodi
September 26, 2023
Nice hotel and very friendly staff- the room was clean and overall it was a really pleasant experience in a safe location .
alison
November 28, 2023
Staff were very friendly and helpful. Hotel had everything we needed.
MsLaprea
November 10, 2023
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
Carla
November 6, 2023
Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.
Donnay
November 4, 2023
The hotel was amazing. The staff we’re very friendly and helpful always
Guest User
January 6, 2024
We stayed at this hotel during a 2 night stay In Johannesburg before flying back home. It’s an easy 30 min ride from the airport and is located in a newer, safe, town-center type area with a mall, restaurants, and high-end shops just at the doorstep. I’m not sure if it was this hotel or just Johannesburg as compared to the other tourist destinations in South Africa, but the service was a bit lacking here. My husband is a platinum elite member and usually gets extra perks and great service but this was not the case. It may have been because we booked through a travel agency, but in any case, for a Marriott property, it was not the most welcoming. The property is very conveniently located with nice new-appearing rooms (although the shower is actually in the room as others said to save space most likely). The shower being in the room is separated by a curtain but could be awkward for travelers who are not couples. There is a nice pool as well. Overall, it worked fine for our short stay and we felt safe walking around but were advised by the hotel not to venture out as just outside the complex are some unsafe areas.
Guest User
December 23, 2023
5 star all the way Convenient Well established Great breakfast Love the milkshake bar Lovely pool Stayed a week with everything being amazing, great service from the front desk and house keeping, super comfortable beds, sound proof rooms. Breakfast has great variety. Comfortable surroundings and easily accessible to surrounding areas We throughly enjoyed our stay, so much so that we stayed an extra week at the hotel after this stay.
Guest User
November 26, 2023
I only stayed one night and the room was comfortable and clean. However, I really despised the shower-in-the-bedroom situation. Firstly, I wish the room had an option of a bath or a shower (there was only a shower) and secondly, it is just a very weird set up being right next to the bed with just a curtain to separate. Shower floor is also really slippery and I almost fell twice. The décor is also a bit dated. Staff were very friendly and helpful though - couldn’t fault their service.
John-Michael
August 29, 2023
The hotel itself was very good, clean and bright. Staff was friendly and helpful.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
ZAR 224 (approx. CAD 16.41) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2009
  • Renovated: 2012
  • Number of Rooms: 197
Located in Johannesburg (Birnam), Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a 4-minute walk from Melrose Arch Shopping Centre and 7 minutes by foot from James and Ethel Grey Park. This upscale hotel is 0.8 mi (1.3 km) from Wanderers Stadium and 1.1 mi (1.7 km) from The Wanderers Golf Club.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGrand Central Airport
Distance to Airport21.71KM
Nearest Train StationPark Station Railway Station
Distance to Train Station11.24KM
Nearest Metro StationRosebank
Distance to Metro Station3.51KM
Average Price FromCAD185
Hotel Star Rating4