Artz Hotel Johor Bahru

Good budget friendly hotel

So far so good. Booking a room with 2 queen bed for 4 person.

Lady at front desk for checkin is rude and unhelpful..When asked about parking and payment methods for parking and whether it was necessary to pay, her reply is classic.." it is run by other parties and u pay by app or coupon ... don't know . I am doing other work not here." A simple explanation of Friday not necessary to pay but Saturday need payment wud suffice and if one is sitting at front desk please do have some customer service skills and not snap at customers, call them rude when more questions are asked and then proceed to skake a finger at them. There is no cup nor container to carry hot water from the hall, just small glasses. However the guy manning the desk in the evening was helpful and provided us with a kettle. As a bare necessity hotel, the hotel has differing prices on hotels website but the advertised price at the hotel is from rm79 for a room.Hence if you have paid more you would definitely feel short changed especially if you have booked the junior suite for a ridiculous price and still get a cramped room. Rooms with windows is a joke as seen in the photo. Overall this hotel will require tremendous effort to have customers to return ... its a one time no thank you experience.

Small room no lock at bathroom