R&F Princess Cove JB by SaffronCasa JB

Very poor stay. Cockroaches were present in both the living room and bedroom. Slippers were provided so guests could deal with pests themselves. Living room faces a construction site, and bedrooms face the main road (near CIQ) with loud traffic noise all day and night.

Overall, the location is quite ideal. There is a shuttle bus to CIQ, and you can also easily get Grab if you do not want to wait for the shuttle. The tiles are clean, and the customer service is quite prompt. The room itself is very basic, so do not expect much. There were stains on the pillow and bedsheet. If you do not mind, then it is still manageable, but we personally found it a bit uncomfortable and did not really dare to use them. It might be better to bring your own toiletries just in case. It is fine for a short, basic stay, but if you do not mind paying a bit more, staying at a hotel would be more comfortable.

Please take care of the sanitary. Towels were quite dirty. Other than that, everything was okay

Big place and very convenient as the RNF mall has everything. The pool is big and the gym looks good but was not able to use it due to limited time. The customer service is easy to talk to. They can improve on the utensils though as there is only 1 pot available.

It's very nice place, we enjoy our stay even for 1 night, we definitely come back and stay again. Will likely recommend to our friends to stay. Very accessible and have place to shop and eat. Nice place and location.

Great location, wonderful staff, well maintained hotel, good food, and beautiful view of the sunset. Helpful receptionists, clean and bright room, timely room service, and positive experience. Kind greeting, fantastic room, clean, modern, and with a fantastic view over the city. Clean and comfortable rooms, amazing staff, accommodating and flexible check-in, and enjoyable stay. Great atmosphere and service, spotless hotel, amazing staff, and comfortable bed.

The place was very accommodating when it comes to the check-in policies. Good location, walkable distance to JB Sentral and same location as R&F Mall. The pool is enjoyable, room is clean, comfortable, sufficient amenities and gives free snacks. Make sure you communicate well during check-in since there are a lot of towers available and can be difficult to find if you don’t know exactly which tower it is. All in all, a pleasant experience, would stay here again

Overall a nice and cozy room. Some improvement from shower, shampoo and pillow will be great.

First of all sorry because for this time visit i’m giving 3star only on your service. Seem it give a bit hassle for me on check in where i need to wait almost 40minutes to check in. Supposedly 2pm on checking however the laddy arrived at 2.40pm to pass the access card. However smooth check out on the another day & they replaced back the missed check minutes. This property is actually good as it is at the boarder side of malaysia with singapore. U could see the singapore across the river. Cleanliness is good for me eveb has a little bit dusty at the bed corner but still acceptable. The location is great due to in the heart of Johor Bharu city. Easy access to every where & it is on the top of a mall called RF Mall. For parking i think is a bit confusing as for the first time customer, need to find parking without any plate number. Supposedly one property should be dedicated at least one parking & no need to check every parking which is available.