Amari Johor Bahru

Amari Johor Bahru Reviews

Amari Johor Bahru

82C, Jalan Trus, Bandar, Johor Bahru, Johor, 80000, MalaysiaView Hotel Details
Amari Johor Bahru
Amari Johor BahruAmari Johor BahruAmari Johor Bahru
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Amari Johor Bahru Guest Reviews

4.5/5
Great
1441 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1441)
Positive reviews(1403)
Reviews with photos/video(455)
Delicious breakfast(226)
Convenient for shopping(114)
Large rooms(98)
Perfect for business trips(65)
Delicious buffet(57)
Great swimming pool(28)
Stayed multiple times(19)
Near mall(12)
Negative reviews(38)
naimali
Deluxe King Room
Stayed in Feb 2025
Family
2 review
3.2/5
Posted on Feb 21, 2025
Expected more from 5⭐ hotel, but oh well. It's so basic - spend 20 mins in queue just to check in. The staff didn't bother to explain about the parking, which we need to pay a flat rate of RM10/day - the staff somewhat giving a vibe that I shouldn't book from a third party and just directly book from their site instead, duh - don't offer it then. The lift can be crowded since it's a shared building. Asked for a room away from the elevator - but got a room next to it! Go figure. We can hear other guests walking and plumbing from our room, which is so inconvenient since we have a baby with us that kept awaken by the noise. But the hotel is clean although a tad smaller than other hotel I've stayed in JB, that I can give
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Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Cappuccino Mocca
Superior King Room
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 8, 2025
This is my 6th stay in Amari Hotel. We did a 3 Days & 2 Nights Stay over here. We were well received by the hotel staff as per usual. The service and ambience did not failed us at all. But we find that the hotel room which we are staying is near to the lift but l find it a bit cramp especially the door passage way which leads to the room. The toilet was a bit smaller than what l have expected it to be. And the flushing system has a bit of issues at times. But for the overall ambience of the hotel reception was good as it was beautifully decorated with the Christmas festive mood and the experience was perfectly good and fine. Both my mum and myself like it so much which also makes us come back here once again for our JB StayCation on an often basis. We have enjoyed the breakfast for the 2 mornings too. We will consider to be back for our next stay once again very soon. Thank you for having us once again.
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6/20
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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Guest User
Executive Club King Room
Stayed in Feb 2025
Travel with friends
6 review
4.5/5
Great
Posted on Feb 16, 2025
Room is big and generally cozy, staff service is good, overall great experience. Breakfast also quite ok. The only minor thing is that check in time is strictly at 3pm, we arrived at 2.30pm and need to wait till 3pm to get the room card. Reminder to guest who drove to Amari not to use TNG card when entering carpark, must get a parking ticket, pay 10RM for a day at reception and validate at L6 machine.
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Yaw Wee
Superior Twin Room
Stayed in Jan 2025
Travel with friends
95 review
4.5/5
Great
Posted on Jan 19, 2025
Very good location with many places nearby with good food and varieties. City Square Mall is directly opposite the hotel.
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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willink2106
Superior Twin Room
Stayed in Jan 2025
Family
27 review
4.2/5
Very Good
Posted on Jan 6, 2025
Near Johor Bahru custom checkpoint, easy access to hotel after pass through Shopping Malls.. Staffs are friendly..
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Tyanshine
Superior King Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Amenities are great and facilities like pool, gym and library are available and well maintained. Breakfast buffet serves different cuisine.
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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Guest User
Superior King Room
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 17, 2025
Checkin process was smooth and fast. I managed to get the adjoining rooms for my family, much to my delight. Hotel is very near to shopping mall and CIQ. The rooms are spacious, bathrooms big and clean. I will definitely stay at Amari Hotel again.
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Guest User
Superior King Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Great hotel with good location. Just next to City Square Mall and Komtar JBCC so lots of choices to shop and have our meals. Hai Di Lao is just below so we went there for dinner as prices were cheaper than Singapore Hai Di Lao but quality the same. Hotel room facilities were great and clean. Moring breakfast buffet was very good, both in terms of spread and quality of food. Generally, price was also reasonable so will definitely consider staying here again in the future
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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shunlong
Grand Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Jan 7, 2025
Had a last minute road trip, and there were limited options left. Location is right opposite komtar and city square, which is good. But due to proximity to ciq, the malls seem more ex than others, and a bit crowded. Room wise, sound proofing is bad, and mattress springs feels a bit worn. Turning of car park is quite tight.
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Impedanc3
Superior Twin Room
Stayed in Jan 2025
Family
43 review
4.7/5
Amazing
Posted on Jan 10, 2025
Room was big and nearby City Square mall and CIQ. There is a Hai Di Lao hotpot nearby too.
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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Guest User
Grand Deluxe King Room
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Dec 29, 2024
We have been to Amari around 5 years ago. It is still as clean comfortable and exceptional in services. But but, 1 thing to note. They have a smoke detector install right in the middle of the room. And the smoke detector has a green LED light that blink periodically. If you sleep in full darkness, that led light is terrible. We had a bad sleep due to the light in the first night. The next morning, i called for help and they offer to tape the green light away using masking tape. It become much much better for us. Also to add in, maybe the hotel can look into sustainability. I need to open a new pack of toothbrush just to get the toothpaste. The toothpaste is pretty tiny for me. Shower gel and shampoo can also work toward huge bottle rather than tiny tube. Would be nice to have laundro in hotel. Other than this, this hotel is really good. Good service and buffet spread.
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Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Guest User
Grand Deluxe King Room
Stayed in Dec 2024
Family
8 review
4.0/5
Very Good
Posted on Dec 21, 2024
The request for early check in was not fulfiiled. Fromt desk did not call also when the room was ready. Restaurant staff was friendly. The food was good. Overall satisfied only
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Anonymous User
Superior King Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Excellent service from the front office, dining, house keeping till checkout.
Response from Property: Thank you for your review and we appreciate your comments. We hope to be able to welcome you back in the near future and perhaps you will be able to take more advantage of our services then to show you that we are actually a perfect leisure hotel offering many unique experiences for travellers who wish to discover Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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Anonymous User
Grand Deluxe King Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
Really loved everything about this hotel no complains at all
Response from Property: Thank you for taking time to review and rating us. We are glad to know that you enjoyed your days with us. Hope to welcoming you soon again at Amari Johor Bahru. Warmest Regards, Nur Wahyunie, Wawa Assistant Manager, Front Office
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Guest User
Superior King Room
Stayed in Dec 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 28, 2025
Hotel was a little difficult to navigate as there were road works around the region. The entrance of the carpark can be quite obscure. Location-wise, it is just next to City Sq Mall so very convenient. Note, if you did not book directly with hotel, there is a small parking charge payable directly to hotel. Hotel is comfy, although a little dated but well within expectation of a 4 star hotel.
Response from Property: Thank you for taking the time to share this review with us. We are sorry for any inconvenience caused during your stay. Please know that your feedback is important to us. All of here certainly look forward to welcoming you again soon for a more enhanced stay experience. Warmest Regards, Nur Wahyunie, Wawa Assistant Front Office Manager
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