Guest User
January 31, 2023
I stayed here overnight for a business visit and had to catch my flight from Jorhat Airport. The shower in my room was not working and the staff got me a bucket of water, this can happen and was ok with me I closed the door once the staff left. What surprised me the most was just while I was taking bath an housekeeping staff entered my room using a masterkey and was staring at me. When I realised someone had entered my room, I was shocked. I had to ask the person to leave. This is clearly an invasion of privacy and totally unacceptable in any kind of hotel. Imagine a lady colleague or a female member of our family goes through this situation? It will probably amount to harassment. After this incident, I went to complain at the reception and contacted the General Manager of the hotel who is probably a new joinee. The sad part is he did not even turn up to see me and in all probability this incident means nothing to them. I suggest any other guests travelling to this hotel to be careful and it's best you lock your room to avoid any unpleasant and embarrassing experience.