My booking with the Best Western Intracoastal Inn came in the 11th hour. I had previously booked several rooms at a different area hotel (a Wyndham property) and the conditions were deplorable. Fixtures were hanging from the ceiling, the door appeared to have been kicked in and there was no security lock, there were holes in the walls, and there was no hot water. Needing to find more suitable accommodations for myself and others in my group, I called the Best Western Intracoastal Inn. Bill at the front desk was incredibly accommodating. He found us three rooms, and minutes later I was checked-in, unpacked, and ready for the day. This sounds hokey, but Bill and the other gentleman at the front desk made us feel right at home. It didn't feel like we were staying at a hotel, it felt like we were visiting old friends. As I checked out, Bill invited us to come back. It didn't feel like a pushy sales pitch, it felt sincere, like a friend saying on your way out of town, "Now I hope you'll come back and see us again soon." This stay was for a business trip, and I'm already planning to return with my family to stay at the Best Western Intracoastal Inn to catch some Spring Training games with my family.