Sheraton Kagoshima

Sheraton Kagoshima Reviews

Sheraton Kagoshima

43-15 Koraicho, Kagoshima City, Kagoshima Prefecture, 890-0051, JapanView Hotel Details
Sheraton Kagoshima
Sheraton KagoshimaSheraton KagoshimaSheraton Kagoshima
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Sheraton Kagoshima Guest Reviews

4.7/5
Amazing
225 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(225)
Positive reviews(221)
Reviews with photos/video(109)
Offers pick-up/drop-offs(36)
Loved the view(36)
Relaxing hot springs(33)
Large rooms(29)
Near shopping area(26)
Convenient for shopping(23)
Delicious breakfast(20)
Highly recommended(6)
Negative reviews(4)
Orez Tsang
Sakurajima 2 Doubles, Deluxe Guest Room, 2 Doubles, Sakurajima View
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
This is my first leisure trip in 2025. That's a vey good experience trip with my wife. A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning. Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending. I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night. Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service. For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional. The shuttle bus driver was nice to take care us every evening back to hotel. For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise. I will highly recommend this hotel to my friends.
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Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Dec 2024
Family
11 review
4.5/5
Great
Posted on Dec 23, 2024
Very new and rooms were clean and spacious. Breakfast was good. There’s a grocery store next to hotel which made it very convenient. Not much around in walking distance. Drive to all other areas is about 10 mins.
Stephen chu
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Nov 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Nov 9, 2024
Nice brand new hotel in a good location. The room is very spacious, and the onsen is the best. You must try it. I didn't try the breakfast, so no comment on food. There is free shuttle bus service from Kagoshima Chuo to the hotel every 30 mins.
Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Sep 2024
Couples
5 review
4.7/5
Amazing
Posted on Sep 18, 2024
Great services from the hotel staff, including schedule planning, meal reservation, and recommendations.
Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 13, 2024
This is my second time stay. The hotel is very new, rooms are spotlessly clean, great shower, comfortable beddings, high quality service. There is a gym and spa which is good for those who like using the facilities. It’s a bit far from JR though but they provide free shuttle. I haven’t used the shuttle service since we’re driving, so the location is not a problem. Simply liked everything. Highly recommended.
Guest User
Sakurajima King, Deluxe Guest Room, 1 King, Sofa Bed, Sakurajima View
Stayed in Nov 2024
Couples
29 review
4.5/5
Great
Posted on Nov 12, 2024
The space of room is relatively large in Japanese hotel. The room is clean and comfortable. The facility is good, including onsen.
Anonymous User
Sakurajima King, Deluxe Guest Room, 1 King, Sofa Bed, Sakurajima View
Stayed in Jul 2024
Couples
24 review
4.7/5
Amazing
Posted on Aug 4, 2024
warm staff, fast check in, free car park, clean and new room, overall a very good experience and nice stay
Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 16, 2024
It‘s new and clean hotel, very inconvenient and comfortable!
Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Oct 2024
Family
6 review
4.5/5
Great
Posted on Dec 9, 2024
Staffs are very nice & helpful, the room is clean, very comfortable.
Guest User
Sakurajima King, Deluxe Guest Room, 1 King, Sofa Bed, Sakurajima View
Stayed in Dec 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very clean and good location and excellent view
Deng
Sakurajima King, Deluxe Guest Room, 1 King, Sofa Bed, Sakurajima View
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Excellent location with perfect view of the volcano. Parking was easy enough. The concierge was super helpful.
Guest User
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Oct 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Brand new hotel in Kagoshima. Not far from both the train station and the center shopping streets.
Guest User
Sakurajima View 2 Double Room with Club Lounge Access
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 30, 2024
good service
Ka Wai
Sakurajima King, Deluxe Guest Room, 1 King, Sofa Bed, Sakurajima View
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The hotel is very clean and new. The room is spacious and has a beautiful view of Sakurajima. The buffet breakfast is delicious and give us a surprise is that we can have mixed sashimi rice every morning. Also, we had a dinner buffet with 20% discount and it was value for money. The food in dinner buffer has various options and the desserts have many choice with Halloween theme. Highly recommend this hotel.
Jinganfuhuojiexiaotu
Deluxe King, Deluxe Guest Room, 1 King
Stayed in Aug 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Aug 7, 2024
nice room with scenery of Sakurajima, enjoyable sauna and spring!
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