Yinxiang Hotel

Yinxiang Hotel Reviews

Yinxiang Hotel

No.68 Gulou Street, Gulou District, Kaifeng, Henan, 475000, ChinaView Hotel Details
Yinxiang Hotel
Yinxiang HotelYinxiang HotelYinxiang Hotel
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Yinxiang Hotel Guest Reviews

4.5/5
Good
3932 review
Verified reviews
Location4.5
Amenities4.3
Service4.7
Cleanliness4.5
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All reviews(3932)
Positive reviews(3819)
Reviews with photos/video(1375)
Friendly front desk staff(701)
Delicious breakfast(321)
Convenient for shopping(292)
Convenient parking(218)
Close to scenic area(203)
Average decor(62)
Loved the night views(31)
Negative reviews(111)
GY
Rolling Double Bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Best hotel in Kaifeng! Special thanks to guest service No. 3 and guest service No. 7. Best services.
Response from Property: [Kaifeng Famous Food - Soup Dumplings] Dear guest, thank you for your stay and review. The hotel is located in the Gulou commercial district in the city center, with convenient transportation, making it the best choice for both business activities and tourism shopping. The hotel strives to continuously create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. Every employee of the hotel strives to provide the most thoughtful and meticulous service to every guest, bringing them a valuable experience. Sincerely looking forward to your visit again^^
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Freddy
Discount Standard Room
Stayed in Nov 2024
Solo travelers
13 review
4.5/5
Great
Posted on Nov 21, 2024
Room is carpeted at the bed area so not very clean due to the carpet being installed quite some time ago. Location is convenient to some tourist locations.
Response from Property: 【 Kaifeng Specialty - Chrysanthemum Tea 】 Dear valued guest, thank you for choosing Kaifeng Yinxiang Hotel among many hotels. Your review is an encouragement and support for us, and we will continue to improve and strive to do better to repay your kindness. Thank you for your recognition. Looking forward to your next visit! Wishing you a happy life!
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Guest User
Cozy Queen Room
Stayed in Apr 2024
Family
9 review
4.5/5
Great
Posted on Apr 8, 2024
Stayed from April 6 to April 8. Good location and nice staff. Quite lovely choice for breakfast. Only disappointing point is that there is no black coffee nor tea.
Response from Property: Hello, distinguished guests! Xiaoxiang is very, very sorry for not making you have a satisfactory stay experience in the hotel! The location of the hotel is super good, 300 meters away from Gulou night market. It's a quiet place in the middle of trouble! The front desk staff is on duty 24 hours a day. You can contact us 24 hours a day if you have any questions. We will handle it for you in time! Clean or change rooms again until you are satisfied. There are more than 60 kinds of breakfast in the hotel, such as milk, yogurt, porridge, soybean milk, fried eggs, Hu spicy soup, soup packets, all kinds of cold dishes, hot dishes, grains, coarse grains, cakes, etc., as well as wonton and noodles that are eaten and cooked now. Healthy and rich, not luxurious! We don't want any passengers to leave the hotel with regrets and dissatisfaction, so we have been working hard. The hotel is also close to the scenic spots, just one step away from Drum Tower Square, Bookstore Street, Minguo Style Street, Underground Shopping Street, Sokokuji, Liu Qingxia's former residence, Liu Shaoqi Memorial Hall and so on. It's ten minutes' drive from Long Ting, Qingming Shanghe Garden, Hanyuan Forest of Steles, Kaifeng House, Iron Tower and so on. There is also a free good night porridge at 18 pm, hoping to bring you a warm feeling! Welcome to visit again! I wish you a happy life!
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roy96
Cozy Queen Room
Stayed in Mar 2024
Family
11 review
4.0/5
Very Good
Posted on Apr 1, 2024
Good location near the night street but hotel breakfast is disappointing, better to have it renovated
Response from Property: Dear guests: Thank you for choosing to stay in Yinxiang Hotel and giving us valuable comments! We will continue to make persistent efforts and strive to get your five-point praise next time! Thank you very much for your tolerance and understanding. Your affirmation and recognition are the driving force for our unremitting progress. As hotel employees, we will strive to provide better service. Yinxiang Hotel thinks what you think and strives to create a comfortable home away from home for every guest. All the staff of the hotel look forward to your coming again! I wish you a happy life and smooth work!
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Karen
Cozy 2-bed Room
Stayed in Jan 2024
Couples
6 review
3.2/5
Posted on Jan 27, 2024
I would rate this hotel as average. Disappointed that no one at the registration desk spoke English. Room had a lovely view (12th floor) but wallpaper was torn and patched with large stickers. I had to ask for our room to be tidied (dump trash, fresh towels, more water bottles). Ladies at the breakfast buffet where very nice and welcoming -- knew basic English. The location is decent -- close to many restaurants, snack street/night market. Easy to get Didi or Taxi. Probably would not stay there again.
Response from Property: [ Chinese and western buffet ] I'm so sorry! We are very sorry to see your comments. We not only have to do our job well, but also pay attention to the guests' individual needs and provide personalized service for each guest, through high-quality service to surprise the guests, and finally let the guests satisfied, treat each guest like their own family, to serve the guests with their own mind, so that the guests journey is no longer lonely! Yinxiang look forward to your re-check-in Oh!
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DrErwin
Cozy Queen Room
Stayed in Dec 2023
Solo travelers
17 review
5.0/5
Outstanding
Posted on Dec 14, 2023
I enjoy the free soup and the refreshing foot bath after every tiring day of my stay.
Response from Property: Hello, dear guest! Thank you very much for your kind comments, we are very happy to get your recognition of our service, In order to make the guests happy and feel the warmth of home, our strict high quality requirements for the room are a kind of supervision and improvement of their own, but also a responsibility to the guests! Xiao Xiang also like and cherish the time with you, look forward to your next stay Oh
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Guest User
Rolling Double Bed Room
Stayed in Apr 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Spacious bedroom, with view over the city. The breakfast buffet was really good.
Response from Property: [Good night porridge] Dear guests: Hello. Thank you for choosing Yinxiang Hotel as your journey station. Your satisfaction is our greatest reward. It has always been our goal to provide the most satisfactory and intimate service for our guests. Just to make you feel at home when you are away from home. The hotel is the best choice for your travel and leisure because of its superior geographical location and convenient shopping. We will make persistent efforts to provide warmer service and a more comfortable stay environment for every guest staying at Yinxiang Hotel. Look forward to your coming again!
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Guest User
Cozy Queen Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 19, 2024
Very friendly staff. Big room. Very near to night market and food places
Response from Property: 【 Free Parking Lot 】 It's great to receive such high praise from you. We hope you can treat Yinxiang as your home when you're away. We always treat our guests living in Yinxiang as our family and friends, so that every guest who comes to Yinxiang can feel the warmth of home. High quality service is the goal that Yinxiaoxiang has been striving for, and we can win your love. We deeply understand that only through persistent efforts can we do better. Looking forward to our next meeting! We will have even better surprises to welcome you!!
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Guest User
Rolling Double Bed Room
Stayed in Jun 2024
Solo travelers
12 review
4.5/5
Great
Posted on Jun 24, 2024
The location is great to reach all the main sightseeing spots!
Response from Property: [Good night Congee] Dear guests. Thank you for choosing Yinxiang Hotel as your travel stop. Your satisfaction is the greatest reward for us. Providing customers with the most satisfactory and considerate service has always been our goal. Just to make you feel at home when you're out. The hotel has a superior geographical location and convenient shopping, making it the best choice for your travel and leisure. We will definitely make every effort to provide warmer services and more comfortable living environment for every guest staying at Yinxiang Hotel. Looking forward to your next visit
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H.E.
Family Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The location is very good, close to the night market. Fr The location is very good, close to the night market. Friendly hotel staff and excellent buffet breakfast.
Response from Property: Thank you for your praise! We were pleasantly surprised to see your feedback. Thank you very much for your affirmation of our service. As a member of Yinxiang, we should not only do our job well, but also always pay attention to the individual needs of our customers, provide personalized services for each customer, surprise them with high-quality services, and ultimately satisfy them. We treat every customer like our own family, and use our hearts to serve our customers, making their journey no longer lonely! If you like us, please recommend us to your friends. Yinxiang looks forward to your next stay!
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Guest User
Discount Standard Room
Stayed in Nov 2023
Couples
24 review
5.0/5
Outstanding
Posted on Nov 25, 2023
the staffs at the front desk are extremely approachable ,friendly and patient with all the queries. well done ladies n keep up the good work. i will definitely put up at this hotel if i am in kaifeng in the near future. highly recommended.
Response from Property: [ Chinese Medicine Foot ] dear guest Hello! Thank you very much for your good comments on the hotel. We are so happy to have your recognition of our service. In order to make our guests enjoy their stay and feel at home, our strict high-quality room configuration requirements is a kind of supervision and improvement of their own, but also a responsibility to the guests! Xiao Xiang also likes and cherishes the time with you, looking forward to staying with you next time
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Guest User
Cozy 2-bed Room
Stayed in Oct 2023
Family
5 review
4.7/5
Amazing
Posted on Oct 23, 2023
Very good location next to the drum tower and night market. You can see that the hotel was built many years ago but that's OK. Breakfast was very good and big variety
Response from Property: Dear guest, it's great to see your affirmation and praise of us. Your recognition is a countless touch in our hearts, and it is also the driving force for us to continue moving forward! We will continue to strive to improve every detail to provide you with the perfect stay experience, The hotel always adheres to the service principle of "treating guests with utmost respect", and we attach great importance to the true feelings and opinions of every guest. Thank you very much for your support to the hotel. The hotel will continuously improve the service quality and create a "home" like feeling. We hope that our continuously improved service can bring you a more comfortable stay experience. We sincerely look forward to your coming again.
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Anonymous User
Discount Standard Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Good satisfactory
Response from Property: 【免費停車場】尊敬的賓客:您好!非常高興能得到您的好評,也非常高興銀祥酒店給您留下的美好回憶,我們將把高評價轉化成精心服務的動力,讓我們在今後的服務中不斷創新,不斷提升,願我們體貼入微的服務能給您的生活帶來更大的樂趣,期待您的再次光臨哦!祝您工作順利,天天擁有好心情!
Banjara
Rolling Double Bed Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Nice staff and nice services.
Response from Property: [Good night Congee] Dear guests. Thank you for choosing Yinxiang Hotel as your travel stop. Your satisfaction is the greatest reward for us. Providing customers with the most satisfactory and considerate service has always been our goal. Just to make you feel at home when you're out. The hotel has a superior geographical location and convenient shopping, making it the best choice for your travel and leisure. We will definitely make every effort to provide warmer services and more comfortable living environment for every guest staying at Yinxiang Hotel. Looking forward to your next visit!
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Sallia
Family Room
Stayed in Jun 2023
Travel with friends
36 review
4.0/5
Very Good
Posted on Jul 9, 2023
Near the night market, clean, and good service. Good ratio price / quality.
Response from Property: [Free Parking Lot] Dear VIP, thank you for choosing the Kaifeng Yinxiang Hotel among many hotels. Your feedback is an encouragement and support for us, and we will continue to improve and strive to do better to repay your kindness. Thank you for your recognition. Looking forward to your next visit! Wishing you a happy life!
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