Le'Venue Hotel

The hotel location is very good, as it is very close to Bangi Water Park and easy to access other places. The surrounding area is full of restaurants, and there is also a playground for kids, which makes it a great place to spend time with family. However, cleanliness should be improved. The refrigerator needs proper cleaning, the toilet door was dusty, and the toilet floor was not very clean. Overall, it is still a good stay.

I already make a official complaint to this hotel. Just copy and paste here again Subject: Complaint Regarding Room Condition and Cleanliness – Room 350 (Family Room) Dear Sir/Madam, I would like to lodge a formal complaint regarding the condition of the room assigned to me during my stay. Upon entering the room, there was a very unpleasant smell caused by four old bottles of water that had been left inside the refrigerator by the previous guest and had gone bad, indicating that the room was not properly cleaned prior to check-in. In addition, the refrigerator had visible mold stains. Furthermore, I had to contact housekeeping twice before the room was cleaned and the smell was addressed. Additionally, the minibar/refrigerator was not functioning at all and was not cold, and I had to request for it to be replaced with a new unit. All of these issues disrupted our stay and caused significant inconvenience, resulting in a very unpleasant and poor experience, especially as this was a family room. I kindly request that this matter be taken seriously and that appropriate corrective actions be taken to prevent similar issues in the future. Thank you for your attention to this matter. Yours sincerely, Room: 350 Room Type: Family Room Check-in Date: 26 December 2025 Check out : 27 December 2025

Clean & tidy hotel with French vibes.. Recommended for those who looking for calm area with good amenities

The room is clean, and the breakfast is good, but there are several plugs that are dysfunctional in the room. Overall, good stay.

So spacious and kids love the playground nearby.

staying 2 nights here for work meeting. no pool, but there is bangi wonderland nearby. you can let your kids play at the playground walkable distance from hotel. Breakfast not much of option considering weekdays, hence not much of crowd. room not really sound proof, i can hear cutlery clinking every morning (1st level room, just above the cafe)