Comfort Inn Hotels in Kalamazoo

We were here for. baseball tournament in town and it very much met our bsic needs for the weekend. It was clean and well stocked with towels, etc. There is a fridge in the room as well. We did not use the pool, so I can't comment on that. Breakfast was fine. We didn't eat any hot items (except for oatmeal), but just had cereal, fruit, bagel, etc. For the price, I didn't expect much. What I do want to comment is the gentleman who was working at the desk on our last morning there (July 8). When I was getting breakfast he asked what kind of car I drove, because there had been some kind of situation in the parking lot overnight and one of the cars was damaged and he was trying to figure out which guest it was so he could notify them. I started to describe my car and he knew exactly which one and assured me I was good. We checked out and headed to the baseball game, and I got a call from that same man letting me know that the housekeeping staff had found my son's girlfriend's stuffed animal he had brought with us. We had no idea we had left it behind, but were so thankful he took the time to call us and let us know. Fortunately we were able to go back and get it before heading the 3 hours home. I feel that was above and beyond what was expected. We've left things behind before in other places and called and they were never recovered. I wish I had caught his name (perhaps it was Rajit, but I am not 100% sure) . Thank you!

worst hotel I have ever stayed at. The people were fine, however.... No lock on the door - it was ripped out and never replaced Shower was filthy, and the hand held device point directly at the wall and could not be aimed. The shower curtain was 6-8 inches to short allowing lots of water to pool on the tile The safety rail around the tub may not have been secured at one end. The electrical in the bathroom was terrible...the main light switch didn't have a cover, meaning with wet hands, one might have been able to touch live wires. The toggle switch besides the light switch was pushed into the wall and appeared non functional. The refrigerator was replaced with a odd looking replacement - I did not use. Under the fridge was a piece of chip board which was swelled up and appeared to be something someone could stub their toe and end up with a big sliver. The linens and bedding were very clean, however the pillows may have overstayed their welcome. The TV was about half the size of a normal set, and the programming available was terrible. The exterior window appeared to look like someone had tried to break in from out side, as the frame was bent. The privacy blinds were not long enough, so if you closed them them light came in from the ends etc. The windows had lost the seal some time ago. It looked they were very dirty but simply highly fogged over. Breakfast started at 7a, and I was there at 7:20 to find: toaster doesn't work at all. Tried to make a waffle, but the unit wasn't even warm. Only 1 of the 4 juices had anything in it. I tried the ”fakey” fried eggs, and they were ok, but surely not warm. I had a piece of sausage and could have pounded nails in with it. It the lobby the public bathrooms were locked, and the Ice water with lemon was out and all of the ice melted.