Fairfield Inn Kalamazoo West Reviews

Very nice hotel, friendly staff and great breakfast

There were kids running up and down the halls, slamming doors, yelling and parents being noisy as well. This was both nights we stayed, til past midnight. Took my 5 year old to the pool and it was a s**t show, a ton of kids just belly flopping into the pool splasing as much as possible. I got my kid out after just a couple minutes because these nasty kids were jumping right next to her head, parents just letting it happen. The breakfast area was trashed almost immediately, people leaving huge messes on every surface. Overall, nearly every guest we encountered was disrespectful to both staff and other guests, and the hotel needs to hire more staff to be able to deal with these trashy guests. Oh, and there was blood on the floor in the elevator. I watched an employee use the elevator and pretend it wasn't there. We will be avoiding this place like the plague, probably avoiding the general area tbh.

This hotel was just fine. There was nothing memorable about it, either positive or negative.

Firstly they charged my Visa AND ******* so i paid twice. They saidbthey refunded me but my bank disagrees and they would know sooo.. The staff were great The breakfast the second morning was great but the third and worth werent good. I came during a snow storm so the tv didnt work and they did not maintain their parking lot snow wise. I appreciate that it was a crazy storm and i accept whzt comes with that

Felt family owned. Personable staff, clean fresh smell, even in the hallways

Very nice hotel, it was clean and the breakfast was nice. Staff was very friendly and helpful. Worked for a place to sleep.

Room was okay. No body wash and ants in the bathroom shower . But other then that it was a good trip for a wedding .

Great service and rooms were fine. Clean and pretty well run place. Recommend.

Awesome stay! Staff were friendly and helpful. Room was clean, quiet, and comfortable. Work out room, pool, and breakfast were good. No funky smells in room nor hotel. Felt safe staying there and would definitely return.

We had a good stay. The property was clean and the staff were very welcoming and accommodating. The breakfast area was excellent, and the food choices above average for sure. There were no towels, facecloths, etc. when we arrived. The staff was very quick to get some for us once notified. We stayed in Room 212. It is just above the front entrance and the sliding doors make a loud noise in the room. We thought it was thunder, but quickly picked up on the source when we focused on it. Either quieter doors could be installed, or more insulation inserted between the doors and the room to mitigate the sound. It is loud - you may want to listen to it. Perhaps this room could be the last room rented out until the sound impact is remedied ;) We like Marriott properties in general. G M Finnigan

The hotel was definitely a motel. The staff and lobby amazing, fools you. The rooms are very run down. For the price listed definitely not up to standards. The room was smelly, old and had trash everywhere. From crumbs, to q-tips and dust galore. I don’t think the room had been cleaned at all. Save your money this was not worth the price.

Clean and comfortable. Friendly staff and met our needs. Recommended.

Very friendly and personal staf. Nice and easygoing. Peacefull. Nice stay, for a few days as well. Recommand!

Rooms are clean. The staff is very friendly. The breakfast is amazing! Will be back next year