Kampala Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kampala
Kampala Serena Hotel
No.1 of Luxury Hotels in Central Region
Kintu Rd, Kampala, Central Region, Uganda
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A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.Show More
We Price Match
Last booked 4 hrs ago
4.6/5Great·Excellent Location
Comfortable room, rich breakfast, comfortable swimming pool
Guest UserAll 53 Reviews
Amenities
Golf CourseOutdoor swimming poolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreePriority airport pick-upBarRestaurant
All Amenities
Surroundings
Airport: Kajjansi Airfield
(16.2 km)
Airport: Entebbe International Airport
(49.5 km)
Landmarks: KCCA Library (Kampala Library & Information Centre)
(450m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Club Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Business Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
14
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Movies
Check Availability
9
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
8
Executive Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
53 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Kampala
AI Summary
Exceptional service, clean and spacious rooms, central location, delicious breakfast, beautiful surroundings, and a wonderful spa and fitness facilities. No duplicate content.
Guest User
July 2, 2024
Comfortable room, rich breakfast, comfortable swimming pool
Original TextTranslation provided by Google
Anonymous User
February 4, 2024
The hotel is very international and the service is very good, very nice.
Original TextTranslation provided by Google
Maiwenhao
January 30, 2024
Nice stay dozens of times
Original TextTranslation provided by Google
Guest User
September 8, 2022
It was perfect experience overall.
Joseph O
October 12, 2024
Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The huge compound and the general ambience is not comparable.
Guest User
October 7, 2024
Serena is the best Hotel with Exceptional service and beautiful surroundings. The rooms are luxurious and the staff is incredibly attentive, great location in Kampala. The breakfast buffet is amazing, and the spa services are top-notch.
apoorvam518
September 19, 2024
Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be limited and become stale for frequent visitor. Breakfast is quite limited in terms of spread and refill takes time with mulitple handovers leading to repeated instructions.
Judyth K
August 26, 2024
Something is very broken at this hotel- the staff at the reception, explorer and Lake restaurant as well as the ones at the poolside are very unprofessional- from the moment you walk into the hotel, the only people who seem keen on your business are the security guards that check your luggage/ bags as you get into the lounge. The staff at explorer have loud conversations amongst themselves and are not bothered that a client is waiting to be served or that their order is delayed…I guess they think that guests don’t understand Luganda hmmm The pool attendants and waiters look at you like you’re an inconvenience and you literally have to beg them to attend to you The only staff who standout for good service are Gloria in the explorer, Oscar and Rosemary at reception. I stayed on 5th floor and there were some teens booked in various rooms for the weekend and were very loud, room crashing and the hotel didn’t put them straight so if you are checking in for the weekend, prepare yourself for noisy neighbours, sulking staff and a general sense of that customer service is not important here.
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2003
- Number of Rooms: 155
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and The Parliament of the Republic of Uganda. This family-friendly hotel is 1 mi (1.6 km) from Embassy of Sudan and 1.3 mi (2.1 km) from Embassy of France.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Services & Amenities
Most Popular Amenities
Golf CourseOff-site
Outdoor swimming pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Priority airport pick-up
Bar
Restaurant
Priority airport drop-offAdditional charge
Meeting RoomAdditional charge
Multi-Function Room
Business Center
Babysitting ServicesAdditional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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