Best Western Premier KC Speedway Inn Suites

Very nice and clean hotel. When we arrived, the pool is closing (only open until 10pm) really hope we made it but well, we need to feed our stomach so we went and get food. Luckily the location pretty strategist so we were able to eat. They have a welcome drink! Friendly staff.

Good and clean hotel

The staff was great. Especially the check in guy.

Nothing

The only bad thing i would say is that the pool and the hot tub which were both indoors were very cold that made them no fun and definetly not relaxing but still tried to enjoy them. The rest of the hotel was perfect thank you

We reserved three rooms. We had family that reserved four more. One room had a shoe under the chair from the previous stay. One room smelled so bad like something was spoiled. Turning heat on made the smell worse. They had gnats flying around in lobby. At check-in individual checking us in checked us in for one night but we’re staying for three. When questioned if he had it correct he reassured us he did. Hotel staff locked us out of our room the next day until we checked back in. Prices that were quoted changed by 40 plus dollars from original quote that was made at reservation. The event room we reserved for our gathering was not ready and so cold we made the decision to hang out in the lobby instead and asked for a refund. Morning of checkout - checkout as at 11 we went down to say goodbye to family before ten and when we went back up to our rooms at ten we were locked out of our rooms. Horrible place we will not be back!

Oof, where do I start. I used to stay at this hotel regularly several years ago. I don't think anything has been updated, fixed, or even really maintained since the last time I was here about 4 years ago. It's such a great location and building, so I find that incredibly disappointing. We stayed for 4 days. The first day, the pool was very warm and the hot tub was very hot. (Almost too warm, on both accounts.) The water level of both was very low, 6-12 in lower than it should have been. The 2nd day the pool area smelled like sewage and they closed the pool to run chemicals. The 3rd and 4th days it smelled like sewage, the pool was cold, and the hot tub was frigid. Our first room, the AC didn't work and when it was almost 80 degrees in there the first night, we asked to switch rooms. Our 2nd room the AC worked marginally better, was intermittent, and you couldn't adjust the temperature on the thermostat. So it was either freezing while on or sweltering while off. The microwave didn't work and the shower didn't drain so you took a shower and a bath at the same time. Breakfast was awful the first day, but it was really good the other days so we must have just gotten the end of service and cold, hard food. The breakfast area is definitely not efficient so there's a lot of waiting and getting out of peoples' way, but the food was decent. All in all, the staff was wonderful. Every single person we spoke with and dealt with was fantastic, so kudos to all of you! The hotel itself needs some major attention and maintenance. As much as my kids loved the slide, I don't think we will ever stay here again.

The pool was cold, and the Hot tub doesn’t work. But the rest are a good hotel

Once again, the pool was not available for use. Becoming the worst hotel!