I'm honestly not sure where all the negative reviews came from. We had a great experience from check-in to check out. Yes, it's a little outdated, but we had a working TV, fridge, and microwave. A comfortable bed and pillows. For the amount of time spent in the room, we were satisfied. The breakfast was also delicious with a variety. The only complaint I have is not the hotels fault, but more the guests. We were booked in a room right beside an exit...constantly hearing guests going in and out until the wee hours of the morning. Other than that, we enjoyed our stay.