I've decided to stay at Surya Yudha by recommendation from family-friend as it was one of the biggest and best hotel in South Purwokerto area. At a glance you could tell that the hotel mostly aimed for business traveler with the business facilities and size of the building. So, here are the good sides of the stay (+) Quick, efficient, and friendly process: front gate security, doorman, front desk, breakfast F&B team, phone service. You've got trained team. They represent the hospitality of the hotel in which made my stay truly comfortable and trustable. (+) Location was nice. There is a mini mart in front of the hotel just accross the street. Also a street food vendor. Decently located nearby city in which take about 10 minutes to Alun-Alun (City Center Area) using online transportation service. It's also quiet during the night. (+) Cleanliness! Needless to say further. Below were the things which could be improved further: (-) The toilet door stucked most of the times since the upper hinges got loosen up. (-) Leaking bidet spray (\•_•/) (-) Incomplete amenities; we didn't have any soap bar on first day. (-) Breakfast Menu. Investment on display ice box could boost the display of breakfast and quality of food. The vegs had turned to yellow color and the fruits became mushy due to warm temperature. Varieties could improved further since the same food appeared on our 2nd day breakfast compare to the 1st day. (-) GYM. Please take this as a constructive feedback: rather than buying another expensive machines, maybe you may add some tools such as stretcher, yoga mat, ball, hulahoops, etc. In overall, the reason I gave 3 stars was because the stay met my standard but did not exceed further expectations nor it was disappointing. It is what it is for the half price that I paid since the occupancy was low. As I wrote on the comment paper, there's more detail oriented needed to make people want to come back and stay in the same hotel. Besk of luck!
Outstanding
56 Reviews