Premier Inn Karlsruhe City am Wasserturm

Friendly workers , good location.  What I find strange that there is no hotelslippers in the room .

Very nice hotel comfortable and easy access to the motorway for onward travel. unfortunately the day we were there the kitchens were out of action. the staff organised a take away and got plates and cutlery for us to eat in the bar. staff were super friendly.

Positives: The staff were very friendly and helpful, especially at the reception. Check-in went smoothly and the staff was very professional and clear in how everything worked around the hotel. The breakfast was very nice as well! I had an early check-out which happened some hours after the refund was available, which really wasn’t an issue for me, so I was glad that the early check-out was possible regardless of refund was possible or not. During my fuss in my check-out, I had forgotten an item of clothing and had gone back the following day around midday to see if the clothing had been found. At the time it hadn’t been found and I gave my contact information in case they wanted to contact me in that regard. They did end up finding the item of clothing and were quick to let me know, so I could figure out when to get it. I know it’s all part of the profession, but I am really thankful that they were quick to inform me. Negatives: The hotel is fairly close to the train station, so there’s a lot of honking in the evening/night, which gave me some frights from time to time when I had gone to bed. Overall: I really enjoyed my stay regardless of the trains honking and the early check-out situation. The staff were very understanding and helpful!